Community Manager

Job Objective:

The Community Manager oversees day-to-day operations of residential and commercial properties, ensuring a high level of tenant and owner satisfaction. The role focuses on building strong relationships, resolving issues efficiently, and maintaining compliance with regulatory requirements.

Key Responsibilities:

· Serve as the primary point of contact for tenants, owners, and vendors, ensuring timely and effective resolution of inquiries and concerns.

· Supervise and coordinate maintenance teams, vendors, and support staff to ensure smooth property operations.

· Implement and monitor building management procedures, policies, and compliance with RERA regulations and Mollak system requirements.

· Maintain accurate records of tenant and owner interactions, service requests, and resolutions.

· Plan and execute tenant engagement initiatives to foster a positive community environment.

· Identify operational improvements and escalate unresolved issues to senior management.

· Prepare reports, dashboards, and updates for management on property performance and tenant satisfaction.