Community Programs Coordinator

Class Summary

Performs community organization and outreach work in initiating and managing community based programs and policy development, within a division or department.

Examples Of Job Functions

• Develops and implements from conception to conclusion, programs based in the community and/or utilizing community members. Manages programs, initiatives, and related grants in accordance with applicable laws, policies, and guidelines. Develops and implements research, modification and development of regulations and policies.
• Works with a wide range of community members, government and non-government representatives and officials, and other City departments, to develop and implement a wide variety of initiatives under City or other government programs. May be required to travel to various sites to conduct program elements.
• Develops and implements public education and outreach about City and government services. Meets with representatives of public and private agencies. May develop and provide training to community members participating in various programs. Designs, develops and disseminates informational and promotional materials relating to programs or utilized during meetings. Coordinates with others, both inside and outside of the City for additional dissemination of information.
• Negotiates contract awards subject to director review and approval, manages program documents and files, and prepares reports as required. Processes and manages contracts with community partners, such as community centers, animal control and other non-profit entities. Reviews applications for special events; coordinates with applicants and agencies on logistics, fees, on-site inspections, and approval of permits.
• Organizes, schedules and/or facilitates a variety of meetings and events, both at City Hall and in the community. Examples of these meetings are City Council meetings, neighborhood council meetings, business group meetings, community informational meetings and workshops. Presents reports, provides information, recruits volunteers and answer questions at these meetings.
• May perform computer analysis using a personal computer. Prepares and maintains reports and records as required.
• Performs related work as required.
  
  

Minimum Qualifications

Open Entry Requirements:

(Must be met at time of application)

• Education: Bachelor's degree from an accredited four-year college or university in public administration or related field; AND
• Experience: One year of professional work experience in planning and implementation of community programs and community involvement, including program planning, administration, and coordination.
  
  

Licenses and Certifications:

• Applicants must possess a driver's license or evidence of equivalent mobility.
  
  

EXAMINATION DETAILS

For information on what to expect with the hiring process, a test information guide, and frequently asked questions, please visit our website.

Applicants must meet the minimum qualifications and pass the examination for this position to be eligible for hire.

Qualified applicants are encouraged to apply immediately. All applicants must complete and submit a City of Spokane employment application online by 4:00 p.m. on the filing cut-off date.

Upon request, at time of application, the City will provide alternative accessible tests to individuals with disabilities that impair manual, sensory, or speaking skills needed to take the test, unless the test is intended to measure those skills.

The examination will consist of a Training and Experience Evaluation (T&E), with scoring weight assigned as follows:

• T&E 100%
  
  

This is an online examination and will require a computer. If you do not have access to a computer, please notify Civil Service so that one may be provided. Reservations can also be made through your local, public library.

Training And Experience Evaluation Details

The T&E examination consists of a Supplemental Questionnaire. The questions may be viewed online under the tab marked " QUESTIONS " on the job announcement page. The T&E must be submitted online at the time of application.

• Copies of your college or university transcripts (unofficial transcripts are accepted) may be a required part of this application and will be used to verify that you meet the minimum qualifications, as posted on the job announcement.
• Responses to your T&E questions should be consistent with the information given in your application details. Answers are subject to verification.
• Failure to complete all of the questions or incomplete responses will result in a lower score; therefore, it is advantageous for you to provide a full and complete response to each supplemental question.
• Resumes or questionnaires uploaded as attachments will not be accepted in lieu of completing each question online.
• "See Resume" or "See above," etc., and copy/paste from a previous answer are not qualifying responses and will not be considered.
  
  

We are an equal opportunity employer and value diversity within our organization. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, familial status, genetic information, veteran/military status or disability status. As a Fair Chance employer, City of Spokane does not conduct initial background screening for non-public safety positions.

Benefit Compensation Value

In addition to a salary, The City of Spokane provides a generous benefits package valued between $31,097 - $38,667.

Insurance Benefits

Eligibility: Coverage begins for new hires and their dependents on the first day of the month following 30 consecutive days of employment.

Eligible Dependents: Spouse or Domestic Partner, birth, adopted children or children placed for adoption, Domestic Partner's children, step-children who live with employee, and any child for whom employee is legal guardian or for whom coverage is required by a Qualified Medical Support Order. Adult children under age 26 are eligible.

Medical

Qualified employees may select from two health carrier options; a Health Maintenance Organization (HMO) administered by Kaiser Permanente or a Preferred Provider Option (PPO) administered by Premera Blue Cross. The monthly premium varies dependent upon plan and coverage level selected.

Vision

Vision coverage is included in the medical plan selected. Costs for eye exams and hardware; lenses, frames or contacts varies depending on the medical plan selected.

Dental

Dental insurance is provided by Delta Dental of Washington. The monthly premium is minimal for employee and eligible dependents.

Life Insurance - Employee Only

Basic Term Life Insurance is provided at one-and-a-half times the employee's annual base salary to a maximum of $150,000. The City pays the monthly premium in full.

Life Insurance - Eligible Dependent(s)

Basic Term Life Insurance is provided at $7,500 for spouse/domestic partner and $3,000 for each child. The City pays the monthly premium in full.

Long-Term Disability Insurance

Long-Term Disability Insurance is provided by The Standard. The City pays the monthly premium in full.

Flexible Spending Account

The City offers two optional Flexible Spending Accounts (FSA) - Health Care FSA and Dependent Care FSA. The Health Care FSA allows an employee to use pre-tax dollars to receive reimbursement for eligible medical, dental, and vision expenses. The Dependent Care FSA allows an employee to receive reimbursement for eligible daycare expenses for dependent children up to age 13 and other eligible dependents as defined by IRS Code.

AFLAC

Supplemental insurance is optional and is provided by AFLAC to help pay benefits that major medical insurance does not cover. The employee pays 100% of the monthly premium.

AudioNet Hearing Aid Benefit

AudioNet Hearing Aid Benefit is optional. The City of Spokane has partnered with AudioNet America to offer a discounted Hearing Aid Program with fixed out-of-pocket costs.

LegalShield/ID Shield

Prepaid legal services and/or prepaid identity theft programs are optional. These programs pay for a limited number of documents to be reviewed, limited trial defense representation, the preparation of a standard will, identity theft consultation, restoration and monitoring according to terms of contract.

Pet Insurance

Get cash back on the everyday care your pet needs to stay healthy! Nationwide/Voluntary Pet Insurance is an optional plan in which City of Spokane Employees can enroll.

Voluntary Term Life Insurance

Voluntary Term Life Insurance is optional and is provided through The Standard Insurance Company and is subject to application review and approval. Additional coverage up to $300,000 is available for employees and their spouse/domestic partner. Dependent children can be insured for up to $10,000 each. The employee pays 100% of the monthly premium.

Continued Medical/Dental Insurance

Employees separating from City service have the option to continue medical and/or dental insurance benefits in accordance with the Consolidated Omnibus Budget Reconciliation Act (COBRA). The employee pays 100% of the monthly premium in addition to a small monthly administrative fee.

Retirement Benefits

Spokane Employees' Retirement System

The Spokane Employees' Retirement System (SERS) is a defined benefit pension plan covering non-uniformed, permanent employees. As a participant, you contribute 11% of your salary toward your retirement. Contributions and earnings are tax-deferred. The City also contributes 11% of your salary toward your retirement. Employees hired on or after January 1, 2015 become vested (eligible for a monthly benefit at retirement age) at seven years of service.

Deferred Compensation

Enrollment in the City-sponsored 457 Deferred Compensation Plan administered by MissionSquare Retirement allows participants, on a voluntary basis, to defer a portion of their salary on a before or after tax basis. Contributions and associated earnings contributed on a before tax basis are eligible to receive City matching contributions and are tax deferred (not taxed until taken out). You can also choose to participate in the 457 Roth (after tax) contribution option. You may enroll in the 457 plan or change your contribution at any time. Minimum contribution is $15 per paycheck up to and is subject to the IRS annual limitations. The City will match employee contributions up to $150/month.

PAID TIME OFF

Official Holidays

The City observes seven official holidays as paid. An official holiday that falls on a Saturday will be observed on the preceding Friday. An official holiday that falls on a Sunday will be observed on the Monday immediately following. The City observes Martin Luther King Jr's birthday but has not declared that day as an official holiday. For this reason, employees hired before the third Monday of January receive an additional eight hours of floating holiday time to be used in accordance with Spokane Managerial and Professional Association Collective Bargaining Agreement provisions.

Floating Holidays

48 hours of Floating Holidays to be used as of January 1st. Floating holiday hours may not be carried over into the next year and any unused hours will not be paid at termination.

Vacation Leave

Employees earn paid vacation hours each pay period. The number of hours earned depends upon the employee's length of employment and the number of hours in a pay status. Vacation accrual ranges from 12 days per year for a new employee to 20 days per year after 11 years of employment. Unused vacation hours carry over each year but are subject to maximum accrual amounts in accordance with Spokane Managerial and Professional Association Collective Bargaining Agreement provisions.

Sick Leave

Sick leave accrues at a rate of six (6) hours per biweekly pay period. Employees must be in paid status for 80% of that pay period to accrue sick leave. Unused sick leave hours carry over each year.

Other Leaves

The City also provides several other paid and unpaid leaves, such as: bereavement leave, Family and Medical Leave, maternity leave, jury duty, and military duty leave.

WORK/LIFE PROGRAMS

Employee Assistance Program

The Employee Assistance Program (EAP) is a referral and counseling service administered by Deer Oaks. It provides a myriad of services to employees and their household members. Services include receiving confidential assistance for personal issues, such as managing stress, depression, parenting, alcohol/drugs, grief, etc. Each household member is eligible to receive up to eight counseling sessions per issue per year at no charge. There is also a benefit relating financial or legal concerns in addition to Worklife/Convenience services and online tools.

Employer Sponsored Bus Pass (ESBP) Program

The City of Spokane encourages employees to use alternatives to driving alone to work and participates in the ESBP Program offered by Spokane Transit Authority (STA). The program provides a bus pass for unlimited rides free of charge.

Revised March 15, 2022

01

Please read the minimum qualifications required at time of application for this position:

• Education: Bachelor's degree from an accredited four-year college or university in public administration or related field
• Experience: One year of professional work experience in planning and implementation of community programs and community involvement, including program planning, administration, and coordination
• License: Applicants must possess a driver's license or evidence of equivalent mobility Do you possess all of these qualifications? NOTE: Your application details must demonstrate that the requirements above are met, in order to be accepted.
• Yes
• No
  
  

02

You must provide your college transcripts in order to be considered for this position. Have you attached college transcripts to your application? If your answer is "no", your application is incomplete and will not be considered.

• Yes
• No
  
  

03

SUPPLEMENTAL QUESTIONNAIRE INSTRUCTIONS The following Supplemental Questionnaire is the Civil Service T&E examination for this position and must be completed online at the time of application. Unrequested attachments to the online application will not be considered in this evaluation. To maximize your possible credit, you must complete all questions with concise but detailed answers and provide all requested information. Each answer will be scored separately. References such as "See Resume/Application" as a response or copy-and-paste from your work experience will not be scored. You may wish to read through the list of questions before you begin. The questions may be viewed online in the "Questions" tab on the detailed job announcement. By continuing in the examination process, you certify that all information provided in the Supplemental Questionnaire is true and correct to the best of your knowledge.

• Yes
• No
  
  

04

Select the most accurate description of your level of experience in developing, implementing, and/or administering programs or projects through public participation, community engagement, or other outreach work.

• None
• Education or training only - I have not yet performed this work on the job.
• Limited experience assisting or participating in work related to this activity.
• Occasional or short-term experience in performing this work on the job, or my work on this task was usually monitored closely by a supervisor or senior employee.
• Regular job duty, performed independently and without close review. I may help train or direct the work of other employees.
• Advanced level in this work. I have supervised others in this area, and/or I am routinely consulted because of my expertise.
  
  

05

Describe your work experience in developing, implementing, and/or administering programs or projects through public participation, community engagement, or other outreach work. Include the length of time you did this work along with detailed examples which demonstrate your skill levels, and include the scope, your specific roles/duties, and the success or outcomes.

06

Select the most accurate description of your level of experience building relationships and working in collaboration with the community (organizations, groups, committees, consultants or other stakeholders) to develop policy and solutions addressing community issues.

• None
• Education or training only - I have not yet performed this work on the job.
• Limited experience assisting or participating in work related to this activity.
• Occasional or short-term experience in performing this work on the job, or my work on this task was usually monitored closely by a supervisor or senior employee.
• Regular job duty, performed independently and without close review. I may help train or direct the work of other employees.
• Advanced level in this work. I have supervised others in this area, and/or I am routinely consulted by others because of my expertise.
  
  

07

Describe your experience building relationships and working in collaboration with the community (organizations, groups, committees, consultants or other stakeholders) to develop policy and solutions addressing community issues. Include the length of time you did this work along with detailed examples which demonstrate your level of experience, including your roles and responsibilities (organizer, participant, facilitator, etc.).

08

Select the most accurate description of your level of experience working independently to coordinate or manage multiple responsibilities simultaneously.

• None
• Education or training only - I have not yet performed this work on the job.
• Limited experience assisting or participating in work related to this activity.
• Occasional or short-term experience in performing this work on the job, or my work on this task was usually monitored closely by a supervisor or senior employee.
• Regular job duty, performed independently and without close review. I may help train or direct the work of other employees.
• Advanced level in this work. I have supervised others in this area, and/or I am routinely consulted by others because of my expertise.
  
  

09

Describe your experience working independently to coordinate or manage multiple project or program responsibilities simultaneously. Include the length of time you did this work along with detailed examples of the types of short-term or long-term responsibilities you held at one time.

10

Select the most accurate description of your level of experience in facilitation of public meetings, including dealing with interruptions or resolving conflicts.

• None
• Education or training only - I have not yet performed this work on the job.
• Limited experience assisting or participating in work related to this activity.
• Occasional or short-term experience in performing this work on the job, or my work on this task was usually monitored closely by a supervisor or senior employee.
• Regular job duty, performed independently and without close review. I may help train or direct the work of other employees.
• Advanced level in this work. I have supervised others in this area, and/or I am routinely consulted by others because of my expertise.
  
  

11

Describe your experience in facilitation of public meetings, including dealing with interruptions or resolving conflicts. Include the length of time you did this work along with detailed examples of your specific work contributions.

12

Select the most accurate description of your level of work experience making internal and external presentations.

• None
• Education or training only - I have not yet performed this work on the job.
• Limited experience assisting or participating in work related to this activity.
• Occasional or short-term experience in performing this work on the job, or my work on this task was usually monitored closely by a supervisor or senior employee.
• Regular job duty, performed independently and without close review. I may help train or direct the work of other employees.
• Advanced level in this work. I have supervised others in this area, and/or I am routinely consulted by others because of my expertise.
  
  

13

Describe your work experience making internal and external presentations. Include the length of time you did this work along with detailed examples of your specific work contributions.

14

Select the most accurate description of your level of experience developing presentations and/or marketing or promotional communications materials.

• None
• Education or training only - I have not yet performed this work on the job.
• Limited experience assisting or participating in work related to this activity.
• Occasional or short-term experience in performing this work on the job, or my work on this task was usually monitored closely by a supervisor or senior employee.
• Regular job duty, performed independently and without close review. I may help train or direct the work of other employees.
• Advanced level in this work. I have supervised others in this area, and/or I am routinely consulted by others because of my expertise.
  
  

15

Describe your work experience developing presentations and marketing or promotional communications materials. Include detail of your software skills and experience, and types of media used.

• Required Question