Computer & Gaming Repair Technician – Retail & Customer Support

Computer & Gaming Repair Technician – Retail & Customer Support

Company: Star Gallery Mart
Location: Al Ain, UAE
Job Type: Full-Time

About Us

Star Gallery Mart is a leading UAE retail and e-commerce brand known for high-quality electronics, gaming accessories, and home appliances. With branches in Sharjah, Dubai, and Al Ain, and expansion to Abu Dhabi, we continue to grow rapidly across the UAE market.

Role Overview

We are hiring a Computer & Gaming Repair Technician to join our Al Ain branch. The role requires both technical skill and customer interaction, focusing on diagnosing and fixing computers, laptops, and gaming devices while assisting customers in making the right product choices.

Key Responsibilities

• Diagnose and repair computers, laptops, and gaming consoles.
• Replace damaged parts such as screens, batteries, and charging ports.
• Assemble and optimize gaming PCs and workstation builds.
• Test hardware and ensure quality repair standards are met.
• Provide product information and repair advice to walk-in customers.
• Maintain an organized repair area and assist in product display setup.
• Support sales staff when customers require technical guidance.
• Stay informed about new gaming components and repair trends.

Requirements

• Hands-on experience in computer or laptop repair (minimum 1 year).
• Good knowledge of PC components, hardware compatibility, and upgrades.
• Ability to communicate clearly with customers in English (Arabic preferred).
• Confident, reliable, and willing to take initiative in a retail environment.
• Willing to relocate within the UAE if required.

Interview & Trial Details

Location: Asia St – Central District – Hai Al Salama – Abu Dhabi (Located in Al Ain)
Google Map: https://maps.app.goo.gl/6UbghJHUpnFn6Hzt6
Date: Tomorrow, 11 November 2025
Time: 4:00 PM – 10:00 PM (Trial during this time)
Contact: Supervisor – +971 54 449 8422

Trial Details

• Duration: 3 days
• You’ll be observed on how you diagnose, repair, and troubleshoot PC and laptop problems.
• Focus will be on repair accuracy, speed, and communication with customers.
• Exceptional performance may lead to immediate hiring.

Please Bring

• Hard copy of your updated CV
• Emirates ID (if available)
• Any repair tools or certification copies (optional)

Notes

• Interview is in person only.
• Be ready to relocate within the UAE (Dubai, Sharjah, Abu Dhabi, or Al Ain).
• If you cannot attend tomorrow, you may come the next day or the day after.
• Salary and benefits will be discussed after successful completion of the interview/trial.

Job Type: Full-time

Pay: From AED2,400.00 per month