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Computer IT Tech I
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About Us:
At Four Corners Building Supply, we are looking for people who want to bring their passion and expertise to help our rapidly growing business. Our formula is simple: take exceptional care of our employees, and they will take exceptional care of our customers.
Job Summary: IT Tech will provide technical assistance to computer users at our Charleston, Summerville, and Hardeeville area locations. They will work directly with our leadership team and IT Support Provider.
Responsibilities we’ll trust you with:
Responsibilities we’ll trust you with:
- Answer questions or resolve computer problems for clients in person, or via telephone or electronically.
- Assist with computer hardware and software, including printing, word processing, email, and operating systems.
- Assist in setting up and maintaining access for all staff to a variety of systems
- Work directly with IT Support Provider to escalate and triage issues as they arise
- Learn and be able to troubleshoot common ERP concerns
- Maintain an organized inventory list of hardware items in working order
- Assist in any warranty claims that may arise
- Complete all necessary records and reports in a timely and accurate fashion
- Conduct operations in a manner that promotes workplace safety
- Perform other duties as assigned.
Preferred qualifications:
- Associates or Bachelor's Degree in Technology
- Background in fixing computers, either for personal use or for others
- High level of expertise in all MS Office products, including Outlook, Teams, etc.
- Comfort in a small company, matrixed organizational structure
- Team player, with a willingness to learn
- Self-driven with the ability to set and meet deadlines
- Strong communication skills
- Highly organized with excellent project management skills
- Ability to establish and maintain professional relationships at all organizational levels
- Able to get work done independently and as a member of a team
- Detail-oriented
- Takes pride in completed works
- Frequent driving between locations while transporting hardware
- Continuous exposure to computer screens
- Frequent carrying and lifting - must be able to move and lift a minimum of 50 pounds
- Continuous Sitting in one place
- Works inside an office setting
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