Consultant / Sr Consultant - Business Analyst (Cards & Payments)

Consultant / Sr Consultant - Business Analyst (Cards & Payments)

Experienced Professional - Management Consulting Full-time Hybrid Singapore, Singapore

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We are an established, globally active management consulting company with offices in Switzerland, Germany, Austria, UK, USA, Singapore, Hong Kong, the Philippines, Australia, Indonesia and India. We are a valued partner to many of the world's largest international financial services and insurance firms. We support our clients at all project management stages from the development of strategies and operational frameworks to the technical implementation and handover. Our expertise in business and technology combined with our methodic approach enable us to create sustainable added value for our clients business.

About the job:

As a Consultant, you will acquire first-hand consulting experience inthe banking industry, build knowledge on a wide range of companies, and applyproject management best practices in a fast-paced and intellectuallychallenging work environment.

You will play a key role in building trusted client relationshipsthrough high quality deliverables and leveraging our industry expertise. Ourconsultants are our greatest asset, and we show this by providing acomprehensive training and mentoring program to equip you to become a skilledconsultant.

• You will bring extensive experience of automating manual processes, diagnosing existing inefficiencies and proposing innovative solutions based on specific needs.
• Ability to translate high-level requirements into detailed documentation within the organizations context.
• Ability to evaluate and analyse existing business processes and uncover areas for improvement
• Ensure that user stories have sufficient details so that developers can estimate and work with them.

About you:

• Degree holder.
• At least 5 years of relevant experience in Cards and Payments domain with extensive experience in Cards Fraud domain - 3DS, Cards Fraud Detection, prevention and customer management.
• Experience with Card Fraud Management platforms with AI/ML models, rules management and case management capabilities.
• Excellent communication and stakeholder management skills with the ability to influence senior leaders.
• Team player with a strong ability to drive risk initiatives across business functions.

Why us:

• Flexible working hours with part-time working models and hybrid options
• Attractive fringe benefits and salary structures in line with the market
• Modern and central office space with good public transport connections
• Can-do mentality and one-spirit culture
• Varied events and employee initiatives

Your documents to start the process:

• Resume
• Job references
• Qualifications (bachelor/ master diploma, etc.) with certificate of grades
• Motivation letter: Why Synpulse? Why you? Why this function?

Do you approach your tasks with commitment and enjoyment and are you convinced that teamwork achieves better results than working alone? Are you proactive and willing to go the extra mile for your clients? Are you motivated not only to design solutions but also to implement them? As a flexible and goal-oriented person, you will quickly assume entrepreneurial responsibility with us.

Do you appreciate the spirit of a growing international company with Swiss roots and a strong corporate culture? Then we look forward to receiving your online application at

About our culture

Our people are our most valuable asset. They drive our growth and anchor our success. They are experts, thought leaders, and trusted partners of our global clients. The Synpulse OneSpirit is reflected in our people and unrivaled culture of collaboration, inclusion, entrepreneurship, and fun. We are good corporate citizen in our communities and we celebrate success together with our Synpulse crypto token.