Content Strategist

We are looking for an experienced Senior Technical Content Writer to develop, refine, and maintain high-quality technical content that communicates our products, services, and technologies effectively. The ideal candidate will have a strong grasp of technical concepts, excellent writing skills, and the ability to create engaging, accurate, and user-friendly content for multiple platforms.

Key Responsibilities

Content Creation & Management

• Develop, write, and edit a wide range of technical content including blogs, whitepapers, case studies, web content, product documentation, and user guides.
• Translate complex technical ideas into clear, concise, and accessible language for different audiences.
• Maintain and update content repositories to ensure accuracy, consistency, and alignment with product releases.
• Ensure content reflects the company’s voice, tone, and branding standards across all channels.

Research & Collaboration

• Collaborate with engineers, product managers, QA, and marketing teams to gather insights and technical details.
• Participate in product demos and discussions to stay informed about new features, tools, and technologies.
• Conduct research on industry trends, competitors, and emerging technologies to produce authoritative and relevant content.

Quality & Optimization

• Edit and proofread technical and marketing content for clarity, grammar, and technical accuracy.
• Optimize written content for SEO and readability to enhance digital visibility and engagement.
• Conduct peer reviews and ensure consistency in structure, tone, and terminology across all content types.

Content Strategy & Leadership

• Define and execute a content strategy that aligns with organizational goals and marketing objectives.
• Identify content gaps and propose innovative ideas to improve user engagement and knowledge sharing.
• Recommend and implement tools and processes (e.g., Confluence, Markdown, CMS) to streamline content creation workflows.
• Mentor junior content writers, providing guidance on writing standards, structure, and technical accuracy.

Qualifications & Skills

• Bachelor’s degree in English, Communications, Computer Science, or a related technical discipline.
• 5+ years of experience in technical or B2B content writing, preferably in software, IT, or SaaS industries.
• Strong ability to explain technical topics in an engaging, audience-appropriate manner.
• Experience with documentation and content management tools such as Confluence, Markdown, CMS platforms, or Notion .
• Familiarity with software development concepts, APIs, cloud technologies, and agile methodologies.
• Excellent written and verbal communication skills with strong attention to detail.
• Ability to manage multiple projects, prioritize effectively, and meet deadlines in a fast-paced environment.