Coordinator, Alumni and Industry Engagement

ArtCenter College of Design is searching for an experienced Coordinator, Alumni and Industry Engagement to join our team.

The salary range for this position: $27.47 - 30.22 (35-hour work week)

Final salary is based on education, experience, skills relevant to the role, and internal equity.

About ArtCenter
Founded in 1930 and located in Pasadena, California, ArtCenter College of Design is a global leader in art and design education and has had an international reputation for its rigorous, transdisciplinary curriculum, faculty of professionals, strong ties to industry, and commitment to socially responsible design. ArtCenter is a private nonprofit fully accredited by the WASC Senior College and University Commission (WSCUC).

Every position at ArtCenter plays an important part in carrying out the cultural values, goals, strategic vision, and mission of the College. This includes upholding and cultivating an inclusive, respectful, and welcoming environment where everyone feels a sense of belonging.

Reporting to the Director, Alumni and Industry Engagement, the Coordinator, Alumni and Industry Engagement supports the development and execution of strategies to engage alumni and industry partners in meaningful ways that advance the mission and goals of ArtCenter College of Design. This role assists the Director and Associate Director, Alumni and Industry Engagement, as well as Vice President, Strategic Partnerships, in fostering lifelong relationships between the College, its alumni, and industry stakeholders through event coordination, communications, volunteer support, and data management. The Coordinator plays a key role in implementing engagement initiatives and supporting cross-departmental collaboration.

This is a full-time position. Normal business hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. The position is eligible for flexible scheduling and can be performed hybrid with the expectation of at least 3 days in the office or required as a condition of employment. The demands of this work may include weekends or evenings as well as travel. The college reserves the right to modify schedules as needed to meet the business needs with appropriate notice. The College reserves the right to determine the work mode.

Essential Functions

Volunteer and Affinity Group Support – 25%

• Coordinate meetings and communications for alumni affinity groups, regional chapters, and industry cohorts
• Support volunteer recruitment, onboarding, and recognition efforts
• Maintain records of volunteer participation and engagement

Data and Reporting – 20%

• Track engagement metrics and prepare alumni and industry reports to assess program effectiveness
• Assist in analyzing data to inform strategy and improve outreach efforts
• Support CRM updates and data integrity in collaboration with Advancement Services

Program and Event Coordination – 20%

• Assist in planning and executing alumni and industry events including reunions, networking receptions, panels, and virtual programs
• Coordinate logistics such as venue booking, catering, registration, and communications
• Support the development and management of alumni affinity groups and volunteer programs
• Collaborate with the Director, Alumni and Industry Engagement, Associate Director, Alumni and Industry Engagement, and the Vice President, Strategic Partnerships to support industry engagement activities

Communications and Outreach – 15%

• Draft and distribute communications including newsletters, event invitations, and social media content
• Maintain alumni and industry contact lists and ensure accurate records in the CRM database
• Partner with the Associate Director, Alumni and Industry Engagement and the Executive Director, Annual Giving and Development Communications to support alumni outreach and storytelling initiatives
• Execute engagement communications for industry partners under the oversight of the Director, Alumni and Industry Engagement, Associate Director, Alumni and Industry Engagement, and the Vice President, Strategic Partnerships

Administrative Support – 15%

• Provide administrative support to the Director, Alumni and Industry Engagement, Associate Director, Alumni and Industry Engagement, and the Vice President, Strategic Partnerships
• Assist with budget tracking, vendor coordination, and meeting scheduling
• Respond to inquiries from alumni and industry partners
• Coordinate, organize, onboard and track the department’s student workers, authorize and submit copies of Student Employment Authorization Forms to Employee Experience; maintain digital records

Marginal Duties – 5%

• Other duties as assigned
• Serve on educational or college-wide committees, work groups, task forces and/or councils
• Stay informed of trends in alumni and industry engagement

Required Qualifications:

• High school diploma or GED equivalent
• At least 2 years of administrative support experience in an office or general administrative environment
• Strong organizational and project coordination skills
• Detail-oriented with a proactive approach to problem-solving
• Ability to work collaboratively in a fast-paced environment
• Strong written and verbal communication abilities
• Proficiency in Microsoft Office Suite
• Demonstrated experience in cultivating an inclusive, respectful, and welcoming environment into workplace practices within ArtCenter's diverse communities
• Ability to handle all information with tact and discretion and recognizes the confidential nature of ArtCenter business

Preferred qualifications

• Prior experience in higher education and industry
• Prior experience in alumni relations, event planning, communications, or related fields
• Experience using CRM systems (e.g., Raiser’s Edge, Salesforce)
• Familiarity with digital marketing tools and social media platforms

Physical Demands and Working Environment

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

This is a full-time position. Normal business hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. The position is eligible for flexible scheduling and can be performed hybrid with the expectation of at least 3 days in the office or required as a condition of employment. The demands of this work may include weekends or evenings as well as travel. The college reserves the right to modify schedules as needed to meet the business needs with appropriate notice. The College reserves the right to determine the work mode.

Environment: Work is performed primarily in a standard office setting with frequent interruptions and distractions; extended periods of time viewing computer monitor; interactions with other individuals. Due to the nature of the work environment, there is regular exposure to fumes, chemicals, dust and noise.

Physical: The position is performed in an office setting. Employees sit most of the time but may move around the office environment for brief periods of time. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight (up to 10 pounds); to operate modern office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Regular and consistent attendance are required for most positions; must be able to travel between campuses and to off-site locations.

Vision: Must be able to have the visual capacity to perform activities such as preparing and reading reports, viewing a computer terminal and other normal office work with or without correction.

Hearing: Must be able to communicate effectively in the course of normal office communication or exchange ideas with or without correction.

The above statements are intended to describe the general nature and level of work performed by the employee assigned to this job; they do not purport to describe all functions. Employees may be assigned other duties, and the essential functions may be changed from time to time as necessary.

Diversity Statement
ArtCenter is fully committed to fostering a culture that values diversity, equity, inclusion, access and belonging not only in vision but in practice. Our path forward is predicated on our belief that multiple points of view, life experiences, ethnicities, cultures and belief systems are essential to academic and creative excellence. We strive to learn more about difference while respecting the rich diversity in our world, attending to important questions about racial injustice and decolonizing our curriculum. Our campus environment must be vigilant in supporting the full participation of students, faculty, and staff of every race, color, ethnicity, sex, gender, gender identity or expression, marital status, religion, sexual orientation, age, disability, veteran status, socioeconomic status and political viewpoint.

Equal Opportunity Employer
ArtCenter is committed to a policy of equal employment opportunity and does not discriminate against its employees or applicants on the basis of race (including hair texture and protective hairstyle), color, religion (includes religious dress and grooming practices), sex/gender (includes pregnancy, childbirth, breastfeeding, and/or related medical conditions), gender identity, gender expression, sexual orientation, marital status, medical condition (genetic characteristics, cancer, or a record or history of cancer), military or veteran status, national origin, ancestry, disability (mental and physical, including HIV/AIDS, cancer, and genetic characteristics), genetic information, request for family care or medical leave, age (over 40), criminal background (Fair Chance Act), reproductive health decision-making, off-duty and off-premises cannabis use, or any other actual or perceived characteristic protected by applicable state or federal law. Equal employment opportunity is extended to all persons in all aspects of the employer-employee relationship, including without limitation, recruitment, hiring, upgrading, learning and professional development, promotion, compensation, benefits, leave of absence, transfer, discipline, layoff, recall and termination. This commitment applies to all persons involved in the operations of ArtCenter and prohibits unlawful discrimination by any employee of ArtCenter. Applicants who wish to request an accommodation for a disability may contact the Office of Employee Experience and Engagement at (626) 396-2470.

Applicant Rights (Prior Cannabis Use)
ArtCenter will not request information from an applicant relating to the applicant’s prior use of cannabis. ArtCenter will not use information obtained from a criminal history about an applicant or employee’s prior cannabis use, unless ArtCenter is permitted to consider that information under applicable law.

Employment At-Will
All employment with ArtCenter is for an unspecified term and is “at-will.” Employees are free to resign at any time, with or without reason, and with or without prior notice. Similarly, ArtCenter has the right to terminate the employment relationship at any time, with or without cause, and with or without prior notice. This “at-will” employment, which includes the College’s right to transfer, discipline, demote, or change the conditions of employment with or without cause and with or without prior notice, cannot be modified, amended or waived by any oral or implied agreement, and may be modified or altered only by an express individualized written employment agreement signed by both the employee and the College president

ArtCenter Employees have a Mandatory Duty to Report
All employees who know or have reason to know of allegations or acts that violate ArtCenter’s Title IX Policy prohibiting discrimination, harassment, retaliation, sexual harassment, sexual misconduct, sexual violence, dating violence, and stalking shall promptly inform the Director, Title IX Compliance and Programs or designee, or the Associate Dean of Students or designee. Faculty, who have a mandatory duty to report, are required to disclose all information including the names of the parties, even where the person has requested their name remain confidential.

Pursuant to the California Child Abuse and Neglect Reporting Act (CANRA), all employees who know of or have reason to suspect child abuse or neglect involving alleged victims under age 18 shall promptly inform local law enforcement or the county welfare department.