Corporate Support Intern

We are seeking for a talented candidate. As a Customer Support Intern, who will be responsible for providing support to our customers and internal office staff, escalating their queries, and ensuring a quick complaint resolution. If you have excellent communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

- Respond to customer inquiries via phone or chat in a timely and professional manner.

- Resolve customer complaints and issues efficiently and effectively

- Provide accurate and helpful information to customers

- Align team to resolve Customer Complains.

- Escalate complex issues to senior team members or other departments as necessary

- Document customer interactions using our CRM and other software

- Stay up-to-date to provide the best possible support

- Collaborate with other teams to resolve customer issues and improve overall customer experience

- Meet or exceed customer satisfaction and performance targets

Requirements:

- Must be Intermidiate and have good command in English Language.

- 1 year of experience in customer support or a related role

- Excellent communication, listening, and problem-solving skills

- Ability to work in a fast-paced environment and adapt to changing priorities

- Strong customer-centric mindset and empathy for customers

- Proficiency in MS-Office

- Ability to work collaboratively in a team environment

- Strong analytical and problem-solving skills

Location: Clifton Glass Tower
Near By residents are encouraged to apply.

Job Types: Full-time, Fresher

Pay: Rs15,000.00 - Rs20,000.00 per month

Work Location: In person