Counter Sales Representative

Counter Sales Representative - Join our Indianapolis, IN Team!

Total Tool is an industry leader providing tools, equipment, rentals, repairs, and custom solutions to keep job sites running safely and efficiently. With over 45 years of experience, we proudly serve our customers with unmatched expertise and service. We’re proud to offer a supportive, team-focused environment where your voice is heard, your contributions matter, and your growth is encouraged.

WHAT YOU WILL DO:
As a Counter Sales Representative for Total Tool, you’ll be in a front-line retail sales role—building relationships, solving problems, and making an immediate impact for customers. Responsibilities include, but are not limited to:

• Build and maintain exceptional relationships with all customers, primarily in the electrical, mechanical and construction industries.
• Provide each customer with knowledgeable and excellent service both in person and over the phone.
• Process quotes and orders for customers.
• Work in coordination with Outside Sales to streamline the customer experience.
• Engage in ongoing training sessions, staying up to date on new and current products, services, and industry trends.

PAY RANGE:
$22-$23 per hour, based on experience.

SCHEDULE:
Monday-Friday, 8:30am-5pm.

WHAT YOU WILL NEED TO SUCCEED:
You bring the customer service skills and can-do attitude, we’ll teach you the industry and product knowledge!

• Minimum of 1 year of previous customer service experience.
• A desire to grow your career with an industry-leading company.
• Highly motivated.
• Detail-oriented.
• Ability to thrive in a team environment.
• Strong computer skills and ability to learn new software.

BENEFITS:
We care about our people. That’s why we offer a competitive benefits package designed to support your health, well-being, and future.

• Paid Time Off (PTO)
• Eight (8) holidays off – PAID!
• Medical, dental, and vision benefits
• HSA and 401(k) benefits with employer matches
• Company-paid basic life insurance, short-term and long-term disability
• Voluntary life insurance
• Dependent Care Flex Spending Accounts
• Voluntary Critical Illness, Accident, and Hospital Indemnity coverage

PHYSICAL REQUIREMENTS:

• Ability to stand on a hard surface for extended periods of times.
• Ability to lift 50lbs on a daily basis.

Ready to grow your career while making a difference? Apply today and join a team that supports your success.

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