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Crew Hospitality Assistant
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Salary
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Overview
Individual must be a dedicated and professional VIP Hospitality Assistant and provide exceptional service to high-profile clients and guests. This role involves supporting the VIP air movement operations, ensuring a seamless and luxurious experience for VIPs during VIP missions. The ideal candidate will have excellent communication skills, a keen attention to detail, and the ability to remain calm under pressure while providing top-tier hospitality. This is a non-flying position.
Will also be responsible for:
Crew Support & Well-being:
Logistics & Coordination:
Compliance & Safety:
Will also be responsible for:
Crew Support & Well-being:
- Liaison with Vendors & Staff: Work closely with internal teams, and external vendors to ensure all aspects of the VIP experience run smoothly.
- Prepare aircraft by ensuring the aircraft meets the highest standards in cleanliness, high-quality refreshements for an enjoyable flight.
Logistics & Coordination:
- Oversee and manage VIP preferences, ensuring luxury amenities are well stocked and maintained.
- Respond to inquiries, resolve hospitality-related issues, and deliver a high level of customer service.
- Collaborate closely with internal teams, such as aircraft cleaning crews and flight crews, to uphold premium service standards at all times.
Compliance & Safety:
- Uphold health, safety, and hygiene protocols in all crew-related spaces.
- Report any safety concerns, maintenance issues, or non-compliance promptly to relevant teams for swift resolution.
Nationality
No Restriction
Qualification
Minimum of Secondary School Education. Degree, Diploma in Hospitality Management, Travel & Tourism, or Airline Cabin Crew Certificate is desired but not mandatory.
First Aid and Safety Certifications (preferred). A basic first aid or CPR certification is beneficial for handling emergency situations.
First Aid and Safety Certifications (preferred). A basic first aid or CPR certification is beneficial for handling emergency situations.
Experience
Previous experience in luxury hospitality, event planning, or customer service, preferably in a VIP or high-end environment.
Excellent communication and interpersonal skills with the ability to interact with high-profile individuals.
Strong problem-solving abilities and an eye for detail.
Ability to work under pressure in a fast-paced, dynamic environment.
Discreet, professional, and able to handle sensitive information with confidentiality.
Availability to work flexible hours, including evenings, weekends, and holidays.
Excellent communication and interpersonal skills with the ability to interact with high-profile individuals.
Strong problem-solving abilities and an eye for detail.
Ability to work under pressure in a fast-paced, dynamic environment.
Discreet, professional, and able to handle sensitive information with confidentiality.
Availability to work flexible hours, including evenings, weekends, and holidays.
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