CRM Sales Account Manager (Zoho, Pipedrive, Freshworks)

MindDX Digital Transformation Technologies | A Great Place to Work® Certified Company

Combining intelligence and expertise in digital transformation providing smart solutions to businesses vision.

Why MindDX?

The word "Mind" means intelligence, analytical thinking and strategic approach, ‘DX’ (Digital Transformation) represents our expertise in digital transformation. This combination reflects our vision to offer data-driven decision-making processes, smart technology solutions and consultancy services under a single roof.

With our experienced team, global technology partnerships and local market expertise, we stand by as reliable solution partner in AI-powered digital transformation journey. In this way, we support companies to achieve sustainable growth in the digital business world of the future by increasing the competitiveness of their business.

Our Digital Transformation Solutions:

We offer digital transformation solutions tailored to different industries, including:

• AI-assisted Digital Transformation Roadmap & DMI (https://minddx.ai/tr/ai-driven-digital-transformation/)
• Change Management and BPR Consultancy Services
• Forterro products: ABAS ERP and Prodaso IIoT (https://minddx.ai/tr/abas-erp/ & https://minddx.ai/tr/mes-iot/)
• Odoo ERP (https://minddx.ai/tr/odoo-erp/)
• Pipedrive CRM (https://minddx.ai/tr/pipedrive-crm/)
• Freshworks CX & EX (https://minddx.ai/tr/freshworks/)
• Zoho CRM

We are looking for Account Managers (for Zoho CRM, Pipedrive CRM, Freshworks CX and EX (ITSM) solutions) to acquire new customers and build long-term relationships. Tasks include finding and advising potential customers, conducting product presentations, preparing offers and negotiating contracts, market analysis and working closely with business development and project teams. You bring experience in DX solution and consultancy sales, excellent communication skills in Turkish and English, and a strong network.

Your area of ​responsibility

• Sales and customer acquisition: Identifying and acquiring new business customers in the CRM area as well as building and maintaining long-term customer relationships.
• Consulting and presentation: Advising potential customers on our solutions, conducting product presentations and live demonstrations.
• Quotation preparation and contract negotiations: Preparation of tailor-made quotations and contracts, negotiation of prices and contract terms.
• Market analysis: Analysis of business software market trends and competitive activities in Turkey to identify new business opportunities and develop sales strategies.
• Teamwork and collaboration: Work closely with the business development team to develop sales strategies.
• Reporting: Regularly prepare sales reports and forecasts to monitor and report progress against sales goals.

Your requirements profile

• Experience: Experience in selling business software solutions or complex software products, preferably CRM software.
• Knowledge: In-depth knowledge of CRM systems and their implementation, understanding of business processes and business contexts.
• Communication: Excellent communication and presentation skills in Turkish and English.
• Network: Strong customer orientation and an existing network in Turkey are an advantage.
• Willingness to travel: Willingness to travel regularly within Turkey.
• Results orientation: Strong goal orientation.
• Independence: High self-motivation and the ability to work independently.
• Teamwork: Ability to work together and support the team to achieve common goals.
• Negotiation skills:  Strong negotiation skills and the ability to create win-win situations.