Customer Experience Consultant

Hiring: Saudi Nationals in CX, Service Design & Strategy

Our client, a leading consulting firm driving customer experience and digital transformation across Saudi Arabia, is seeking Saudi talent for the following roles:

CX Strategist (Manager & Senior Consultant)

Location: Saudi Arabia

Responsibilities:

• Lead and deliver CX or digital strategy projects.
• Manage client relationships and small teams.
• Develop CX frameworks, roadmaps, and insights-driven recommendations.

Profile:

• 3–7 years’ experience in CX, digital strategy, or consulting .
• Strong client-facing and leadership skills.

Service Designer (Senior Consultant)

Location: Saudi Arabia

Responsibilities:

• Map customer journeys, personas, and service blueprints .
• Conduct research and translate insights into design outcomes.
• Support workshops and co-creation sessions.

Profile:

• 2–5 years’ experience in service design, UX/CX research, or design thinking .
• Skilled in Miro, Figma, or similar tools.

Project Lead (Senior Manager)

Location: Saudi Arabia

Responsibilities:

• Lead CX and digital transformation projects end-to-end.
• Manage client engagement, delivery, and project teams.
• Develop strategies, initiatives, and roadmaps .

Profile:

• 6–10 years’ experience in consulting, strategy, or CX transformation .
• Strong leadership and project management experience.

📩 Interested Saudi Nationals passionate about CX, strategy, and design are encouraged to apply or reach out directly for more details.