Customer Experience Specialist, Sales

Proactively engage with customers visiting the store or events to identify potential leads, creating a pipeline of prospects through active interaction and data capture,

Provide exceptional customer service by understanding customer needs, answering their questions and objections, and selling potential leads on the test drive experience, ensuring a positive and memorable experience,

Execute successful lead capture strategies during events, ensuring maximum engagement and conversion opportunities,

Efficiently manage and organize captured lead data, maintaining accuracy and completeness in CRM systems. Regularly update customer profiles with relevant information obtained during interactions,

Build value for customers, understanding their requirements, presenting our vehicles, and effectively communicate the value proposition to drive conversion,

Collaborate with sales teams, and other relevant departments to align strategies, share insights, and contribute to the overall improvement of the lead capture, sales processes, and product proposition,

Maintain a positive and professional attitude at all times, providing an excellent customer experience that is reflective of Tesla's values.