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Customer Service Representative

JOB_REQUIREMENTS

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  • Act as the primary point of contact for customers, addressing inquiries with a comprehensive understanding of products and services.
  • Resolve customer issues swiftly by utilizing problem-solving skills and ensuring follow-up for complete satisfaction.
  • Document customer interactions meticulously in the CRM system to maintain accurate records and improve service efficiency.
  • Educate customers on product features and benefits, enhancing their experience and encouraging brand loyalty.

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