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Customer Service - Restaurant
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- Greet customers warmly and guide them to their tables or manage takeaway/delivery orders.
- Handle guest inquiries, complaints, or special requests professionally and promptly.
- Maintain a high standard of customer service at all times.
- Take and relay food and beverage orders accurately (if required).
- Coordinate with kitchen and service staff to ensure smooth service flow.
- Maintain cleanliness and organization of the service area.
- Handle POS system for order billing and payments.
- Assist in upselling menu items and promoting restaurant offerings.
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