Customer Service-Warehouse Coordinator

Company: EV Car Solution

We are hiring a Customer Service-Warehouse Coordinator to manage customer relationships and ensure smooth coordination between clients and internal teams.

Key Responsibilities

• Maintain and update CRM records.
• Handle customer inquiries, complaints, and follow-ups professionally.
• Track customer interactions and ensure timely resolution.
• Prepare reports on customer feedback and service performance.
• Coordinate with sales, service, and operations teams.
• Support customer onboarding, loyalty, and retention activities.

Requirements

• Strong communication and customer-service skills.
• Experience with CRM tools
• Basic reporting and data analysis skills.
• Organized, detail-oriented, and calm under pressure.
• Bachelor’s degree (preferred).
• Bike required for daily commute.

Shift & Working Days

• 9:00 AM – 6:00 PM
• Monday to Saturday

Office Location

• Brooks Chowrangi, Karachi

Interview Details

• Location: Bahria Town Tower, 10th Floor, Main Tariq Road, Karachi
• Interview Time: 07:00 PM – 11:00 PM

Job Type: Full-time

Work Location: In person