Customer Services Executive (Freshers + Students)

Company Description

At 1AZ0 Marketing PVT LTD, we pride ourselves on being a premier call center that excels in providing top-notch customer service and unparalleled solutions. With a dedicated team and a commitment to excellence, we go above and beyond to connect with customers, resolve their queries, and create positive interactions that build lasting relationships.

Role Description

This is a full-time on-site role for a Customer Service Executive located in Karāchi. The Customer Service Executive will be responsible for resolving customer inquiries, ensuring customer satisfaction, and providing support through various communication channels. The role also involves documenting interactions, following up with customers, and contributing to customer service strategies. Additionally, the candidate will manage relationships and coordinate with various departments to ensure efficient service delivery.

Qualifications:

Customer Service and Customer Support skills

Interpersonal Skills and Customer Satisfaction experience

Customer Service Management capabilities

Excellent written and verbal communication skillsAbility to manage multiple tasks and work in a fast-paced environment

Experience in a call center or customer support setting is a plus.

Intermediate OR Bachelor's degree in Business Administration, Communications, or related field.

Freshers are also encouraged to apply.

Job Type: Full-time

Job Types: Full-time, Part-time

Pay: Up to Rs40,000.00 per month

Application Question(s):

• Do you live near Gulshan-e-Iqbal, Karachi?

Language:

• fluent English (Required)

Work Location: In person