Customer Support Representative (Female)

Fame Wheels is Pakistan’s fastest-growing automotive digital platform, bringing innovation to car buying, selling, bidding, and automotive content creation. We are expanding our creative team and looking for a skilled female customer support representative who can produce high-quality, engaging automotive and lifestyle content

Job description:
We are hiring a female customer support representative with proven experience in chat and call support to join our team. If you're professional, empathetic, and customer-focused, we’d love to meet you!

Key Responsibilities:

• Handle customer inquiries via live chat and phone calls
• Provide accurate, valid, and complete information to customers
• Resolve issues efficiently and professionally
• Document customer interactions and escalate when necessary
• Work closely with internal teams to ensure a seamless customer experience

Requirements:

• Minimum 1 year of experience in chat and call-based customer support
• Excellent written and verbal communication skills
• Ability to multitask and work under pressure
• Familiarity with CRM systems and customer support tools
• Female candidates only (team requirement)

Address: Clifton Block 5 Near Boat Basin

Job Type: Full-time

Work Location: In person