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Customer Support Representative (Female)

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Fame Wheels is Pakistan’s fastest-growing automotive digital platform, bringing innovation to car buying, selling, bidding, and automotive content creation. We are expanding our creative team and looking for a skilled female customer support representative who can produce high-quality, engaging automotive and lifestyle content

Job description:
We are hiring a female customer support representative with proven experience in chat and call support to join our team. If you're professional, empathetic, and customer-focused, we’d love to meet you!

Key Responsibilities:

  • Handle customer inquiries via live chat and phone calls
  • Provide accurate, valid, and complete information to customers
  • Resolve issues efficiently and professionally
  • Document customer interactions and escalate when necessary
  • Work closely with internal teams to ensure a seamless customer experience

Requirements:

  • Minimum 1 year of experience in chat and call-based customer support
  • Excellent written and verbal communication skills
  • Ability to multitask and work under pressure
  • Familiarity with CRM systems and customer support tools
  • Female candidates only (team requirement)

Address: Clifton Block 5 Near Boat Basin

Job Type: Full-time

Work Location: In person

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