Key Accountabilities
- Digital Real Estate Management
- Own and optimize du’s internal digital estate (App, Web, B2B portal) to drive traffic and sales uplift.
- Manage placements such as banners, tiles, carousels, push notifications, and in-app messages to support key propositions and offers.
- Develop and maintain a digital trading calendar aligned with marketing, product, and commercial priorities.
- Campaign Execution & Coordination
- Plan and execute marketing and sales campaigns across internal digital channels to drive acquisition, retention, and revenue growth.
- Work closely with Product Owners, Designers, and Content Teams to ensure all assets are aligned with campaign goals and digital brand guidelines.
- Coordinate with Growth Marketing and Media teams to ensure seamless cross-channel execution and tracking.
- Upsell & Cross-Sell Enablement
- Identify and activate digital levers to increase ARPU and cross-sell rates (e.g., personalized banners, contextual placements, and lifecycle journeys).
- Collaborate with the PEGA team and CRM to personalize offers across the customer journey.
- Performance Tracking & Reporting
- Report weekly on campaign and placement performance, highlighting insights and recommendations to improve effectiveness.
- Conduct A/B testing on creative and placements to optimize engagement and ROI.
- Continuous Optimization
- Analyze funnel performance and propose actionable improvements for conversion rate optimization
- Monitor competitor trading tactics and benchmark best practices for internal digital real estate development.
4. Qualifications, experience, skills and competencies
Qualifications:
- Bachelor’s degree in Marketing or Business Management related field or equivalent experience
Experience:
- 3-5 years of experience in digital trading, digital marketing, or eCommerce performance management.
- Strong understanding of digital ecosystems (web, app, CMS, personalization engines).
- Experience with analytics tools (e.g., GA4, Adjust, Adobe, or equivalent) and data visualization/reporting.
- Uplift in traffic and conversion from internal digital estate.
- Performance of key internal placements (CTR, engagement, conversion).
- Volume and revenue contribution from digital upsell/cross-sell campaigns.
- Improved coordination and efficiency in campaign execution cadence.
Skills
- Proven ability to manage multiple campaigns and digital surfaces simultaneously.
- Strong collaboration and stakeholder management skills (across marketing, design, and product).
- Excellent attention to detail, commercial acumen, and execution discipline.
Competencies
Please provide the level of competency as per the grade: Level 1 for Band 6, Level 2 for Band 5, level 3 for Band 4, level 4 for Band 3.
- Think strategically (Level 2 of 5)
- Achieve tangible results (Level 2 of 5)
- Lead breakthrough change (Level 2 of 5)
- Exceed customer expectations (Level 2 of 5)
- Nurture, Inspire and Motivate (Level 2 of 5)
- Target win-win outcomes (Level 2 of 5)