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Digital Transformation Ambassador

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Digital Transformation Ambassador

Join to apply for the Digital Transformation Ambassador role at Al Ghurair

  • Welcome the customer, understand their required service and direct them to the concerned service officer
  • Promote the online licensing services (through RTA's portal) to the customers
  • Guide the customer on the digital licensing process (using the assigned tablet)
  • Coordinate with the supervisor to implement digital services and initiatives
  • Provide highest level of customer service to maintain high customer happiness scores
  • Identify, evaluate, and recommend digital technologies and platforms that align with RTA goals
  • Measure and assess the success of digital initiatives and collaborate with the management on further enhancements of the service

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