Director, Commercial Operations

Job Description

At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Responsibilities

Lead the deployment and ongoing management of key annual strategic and tactical planning processes, ensuring alignment with corporate objectives and market dynamics. Facilitate cross functional collaboration to develop comprehensive plans that address market needs, competitive landscape, and organizational goals.

Collaborate closely with sales, medical, market access, and other relevant functions to prioritize and execute Plans of Action (POA) in targeted markets. Ensure that execution is aligned with brand strategies, resource allocation, and market opportunities, while monitoring progress and adjusting tactics as needed.

Develop, deploy, and prioritize regional brand campaigns and messaging, ensuring they are locally tailored to resonate with specific customer segments and comply with regional regulations. Coordinate with creative teams and local stakeholders to optimise campaign effectiveness and consistency across the region.

Partner with Access teams, Medical Affairs, and General Management to develop and support detailed business cases for product launches, lifecycle management, and access programs. Align strategies on reimbursement, pricing, and stakeholder engagement to enhance product adoption and market penetration.

Collaborate closely with internal global and regional brand teams to ensure strategic alignment on marketing initiatives, positioning, and messaging. Oversee the development and delivery of comprehensive training programmes to support field teams and stakeholders, enabling consistent and compliant messaging.

Manage promotional budgets rigorously to meet or exceed financial targets, ensuring that all expenditures are justified, optimised, and in full compliance with Gilead's policies and regulatory requirements. Monitor spending, analyse variances, and implement corrective actions proactively.

Ensure all marketing and promotional activities comply with applicable laws, regulations, and internal policies. Maintain up-to-date knowledge of regional legal requirements, industry standards, and company policies, and conduct periodic training and audits to sustain compliance.

Develop and maintain accurate demand forecasts for the region on an annual rolling 24 month basis, as well as a comprehensive 5 year strategic forecast. Incorporate various scenarios such as base, upside, and downside, with clear assumptions aligned with the global GPS forecast. Use forecast data to inform resource allocation and strategic decision making.

Serve as a subject matter expert on specific Gilead products within the GPS business unit, providing detailed technical and market insights. Act as a liaison with Global leads and Value & Access teams to develop robust business cases for new product launches, access programs, and lifecycle strategies, supporting evidence based decision making.

Knowledge, Experience, Competencies and Skills

At least 8 10 years' experience in the pharmaceutical industry (with a few years in specialty products in sales or marketing or commercial excellence roles).

Strong presentation and data analytical skills.

Experience managing cross functional teams across global, regional and local levels.

Experience in developing Asia preferred and strength in English spoken and written.

Ability to work independently and drive results in a remote work environment with multiple time zones.

Gilead Core Values

• Integrity (always doing the right thing)
• Teamwork (collaborating in good faith)
• Excellence (working at a high level of commitment and capability)
• Accountability (taking personal responsibility)

For Current Gilead Employees and Contractors

Please apply via the Internal Career Opportunities portal in Workday.

Job Requisition ID: R

Full Time / Part Time (Full Time)

Job Level: Director

Remote Type: Onsite Required

Remote Status: Remote