Director of Housekeeping

Director of Housekeeping

Location: Doha

Employment Type: Full-Time

Salary: Competitive

Position Summary

We are seeking an accomplished and forward-thinking Director of Housekeeping to lead and elevate housekeeping operations across all areas of a distinguished luxury property in Doha . This role is central to upholding world-class cleanliness, presentation, and service standards that define exceptional guest experiences.

The ideal candidate will bring a proven background from Forbes Five-Star properties or equivalent ultra-luxury hospitality environments , with the expertise to inspire excellence, foster team pride, and deliver flawless service consistency across the entire operation.

Key Responsibilities

• Provide strategic leadership and oversight for all housekeeping operations, including guest rooms, public areas, restaurants, event spaces, spa, fitness facilities, and back-of-house areas.
• Develop and implement departmental policies, procedures, and service standards in line with international luxury hospitality benchmarks.
• Lead, coach, and motivate a diverse team of supervisors, room attendants, and support staff to achieve and sustain the highest service standards.
• Conduct regular inspections to ensure pristine cleanliness, meticulous attention to detail, and consistency across all areas.
• Collaborate closely with Engineering, Front Office, and Food & Beverage departments to ensure operational efficiency, timely room readiness, and outstanding guest satisfaction.
• Oversee departmental budgets, payroll, and cost controls while maintaining efficiency and quality.
• Implement effective training and career development programs that empower team members and build future leaders.
• Ensure full compliance with hygiene, health, safety, and sustainability protocols in line with Qatar’s hospitality regulations.
• Drive innovation through new technologies, eco-friendly practices, and advanced housekeeping methodologies.
• Cultivate strong supplier and vendor relationships to maintain access to premium-quality products and services.
• Serve as an active member of the hotel’s leadership team, contributing to strategic decisions, guest satisfaction goals, and overall operational excellence.

Qualifications & Competencies

• Proven experience as a Director of Housekeeping or in a senior leadership role within luxury hospitality or Forbes Five-Star properties.
• Must bring international experience and a fresh global perspective to the operation.
• Exceptional leadership and team-building skills, with the ability to inspire multicultural teams toward shared excellence.
• Strong financial acumen, with demonstrated experience managing budgets, forecasting, and cost efficiencies.
• Comprehensive understanding of modern housekeeping systems, inventory control, and hotel management technology.
• Advanced organizational, analytical, and problem-solving skills.
• Deep knowledge of hygiene, sanitation, sustainability, and occupational health standards.
• A strategic mindset with a commitment to continuous improvement and innovation.
• Professional demeanor, cultural awareness, and a genuine passion for luxury service delivery.