Qureos

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Dispatcher- Security Guards Company

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We’re currently seeking an organized and dependable Dispatcher to join our operations center. The ideal candidate will be a strong communicator who thrives in a fast-paced environment and can handle multiple tasks while maintaining accuracy and professionalism.

Key Responsibilities

  • Dispatch security guards to client sites according to schedules, coverage needs, and emergency requests.
  • Monitor guard check-ins, site activity, and incident reports throughout each shift.
  • Maintain clear, professional communication with security personnel, clients, and management.
  • Log and document all calls, incidents, and personnel movements accurately in dispatch records.
  • Respond promptly to emergencies, client requests, and staffing changes.
  • Coordinate shift replacements and maintain up-to-date schedules.
  • Support the Operations Manager with staffing updates and field communications.
  • Ensure all company policies, safety protocols, and post orders are followed.

Qualifications

  • High school diploma or equivalent (associate degree or higher preferred).
  • 1+ year of experience in dispatch, scheduling, or security operations (preferred).
  • Strong communication, organizational, and multitasking skills.
  • Ability to remain calm and professional under pressure.
  • Proficient in Microsoft Office and dispatch or scheduling software.
  • Flexible availability (may include nights, weekends, or holidays).
  • Must be able to pass a background check.

What We Offer

  • Competitive pay based on experience.
  • Paid time off and holidays.
  • Opportunities for advancement within operations and management.
  • Supportive team environment and ongoing training.

Job Type: Full-time

Pay: Rs75,000.00 - Rs80,000.00 per month

Work Location: In person

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