Dispatcher- Security Guards Company

We’re currently seeking an organized and dependable Dispatcher to join our operations center. The ideal candidate will be a strong communicator who thrives in a fast-paced environment and can handle multiple tasks while maintaining accuracy and professionalism.

Key Responsibilities

• Dispatch security guards to client sites according to schedules, coverage needs, and emergency requests.
• Monitor guard check-ins, site activity, and incident reports throughout each shift.
• Maintain clear, professional communication with security personnel, clients, and management.
• Log and document all calls, incidents, and personnel movements accurately in dispatch records.
• Respond promptly to emergencies, client requests, and staffing changes.
• Coordinate shift replacements and maintain up-to-date schedules.
• Support the Operations Manager with staffing updates and field communications.
• Ensure all company policies, safety protocols, and post orders are followed.

Qualifications

• High school diploma or equivalent (associate degree or higher preferred).
• 1+ year of experience in dispatch, scheduling, or security operations (preferred).
• Strong communication, organizational, and multitasking skills.
• Ability to remain calm and professional under pressure.
• Proficient in Microsoft Office and dispatch or scheduling software.
• Flexible availability (may include nights, weekends, or holidays).
• Must be able to pass a background check.

What We Offer

• Competitive pay based on experience.
• Paid time off and holidays.
• Opportunities for advancement within operations and management.
• Supportive team environment and ongoing training.

Job Type: Full-time

Pay: Rs75,000.00 - Rs80,000.00 per month

Work Location: In person