Domestic Technical Service Manager

Key Responsibilities:

• Develop and implement domestic service strategies
• Manage the authorized service network, monitor performance, and drive improvements
• Plan and allocate resources for central service teams
• Monitor and enhance service quality, cost efficiency, and operational performance
• Maintain customer satisfaction and uphold service standards
• Collaborate closely with the Technical Management and Planning departments
• Manage service reports, KPIs, and budget targets
• Oversee service-related accounting, spare parts, and logistics processes
• Conduct training and audit programs for authorized service centers
• Lead team development, performance management, and motivation initiatives

Qualifications:

• Bachelor’s degree in Engineering or a related field
• Minimum 5 years of experience in technical service management
• Strong background in service network operations, planning, and budgeting
• Customer-oriented with a problem-solving mindset
• Excellent leadership, communication, and team management skills
• Proficient in MS Office and service management systems
• Willingness to travel as needed

Why Join Us?

• Robust technical infrastructure
• A dynamic and growth-oriented organization
• Extensive service network
• A culture that supports employee development and innovation