TASC Outsourcing

A leading outsourcing company in Dubai is looking for a Call Centre Escalation Specialist (Arabic Speakers) for a 6-month contract. The role involves managing escalated customer complaints, serving as a primary contact for high-priority issues, and collaborating with internal teams to ensure timely resolutions. Ideal candidates should have 2-3 years of experience in a call centre environment and proven problem-solving skills. This role offers a salary of 5500 AED per month.

As a key contact for high-priority customer issues, the Dubai Arabic Call Centre Escalation Specialist expertly handles escalated complaints and works closely with internal teams to resolve them quickly. This role ensures that urgent concerns are addressed with professionalism, directly impacting client satisfaction and service quality in a fast-paced environment.

Dubai Arabic Call Centre Escalation Specialist (6M Contract)

Customer complaint management

Problem-solving

Communication skills

Conflict resolution

Team collaboration

CRM software

Call center software

Customer relationship management

Issue tracking

Join TASC Outsourcing and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

TASC Outsourcing hiring Dubai Arabic Call Centre Escalation Specialist (6M Contract) in near you