Dynamics 365 Presales Consultant

Overview

Dynamics 365 Presales Consultant role at ITC Worldwide.

ITC Worldwide is seeking an experienced Dynamics 365 Presales Consultant. ITC Worldwide offers Microsoft Experienced & Certified comprehensive technical and functional support Services for all Microsoft enterprise technologies, including Microsoft Dynamics 365, Microsoft Azure, and Microsoft 365 across the cloud, hybrid, and on premises. Includes around the clock problem resolution, proactive advisory services, onsite support, and add on services to customize your support experience.

Job locations: Any ITC Office (NA, EMEA, IN, UAE)

What You Need To Do

• Product Positioning - The company has a wide portfolio of service offerings; industry segments, functionality requirements, budgets. Presales has to decide which product to position in each account in order to meet the requirements of the customer and win the sale.
• Product Demonstrations and Proof of Concept Presentations - This is the most important role of presales. The product should be presented to the prospect in a convincing manner. The prospect should develop confidence that the product will meet his requirements while understanding its limitations. Consulting strength of the company will also be evaluated during these demonstrations. Presales should showcase this prowess by providing solutions instantly during the demonstrations, presenting real life situations and examples and winning the confidence of the prospect. Presentations should be well prepared and interactions with the prospect should be arranged in advance by the sales team to facilitate readiness.
• Product Expertise and Updates - Presales should continuously learn on the job. This involves learning new modules and subjects, identifying and positioning add on solutions to complement the default offering, learning new versions and enhancements to the products, reading about case studies and global deployments, and constant review of vendor portals (PartnerSource) for important updates and material.
• Product Mix in sales - The company cannot rely on one or more solutions for all its business. It is important to balance time and effort so that all solutions are positioned to relevant prospects.
• Effort estimation (with Team Consultation) - Proposals usually contain elements such as licenses, implementation services, maintenance and ongoing support; implementation services should be estimated by presales and supported by a project plan to explain the break up of activities. Customization efforts, if visible, should be estimated and quantified. In the absence of this information from the client, the proposal should exclude customization or contain a reasonable estimate of the same (with a clause for review).
• Project Plans - Project plans and the initial workshop schedule are the responsibility of presales until the site is handed over to the Project Consultant. The initial workshop schedule and tentative plan for the remaining project form the basis for allocation of the Project Consultant and team to the site.
• Requests for Proposals - Assist the sales team in responses to RFPs and tender documents. Our scope revolves around the project plan, functional requirements, estimates, methodology and scope of work.
• Project Handover - Presales should conduct a meeting involving the salesperson and the PM/Head of Delivery to hand over the project. The agenda should cover: project overview, commercials, project plan, workshop dates, project team profile, and any recommendations.
• Project Transition - Transition cases smoothly to the Project Team, assess readiness, guide the customer to form the core project team, and participate in initial workshops. After handover, Presales may disengage from project activities.
• Customer Escalations - Presales should assist the delivery and sales teams in handling escalations.

Qualifications / Requirements

• 8-15 years of experience working with the sales team to achieve assigned sales targets through new customer acquisition and sales to existing customers.
• Solution Knowledge: Dynamics 365 Finance and Operations with minimum 5 years implementation/presales experience in D365 Cloud Platform. MB310/330/700.
• Preferred Education: B.E., B.Tech, MBA or CA/CFA/CPA.
• Good presentation and English communication skills.
• Experience in translating customer requirements, providing solutions, preparing documents/proposals, estimating efforts and planning projects.
• Ability to work as an individual contributor.
• Travel is mandatory; US-B1 (existing); Schengen (C) - required.

Employment details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: IT Services and IT Consulting