E-commerce Specialist

1. Strategic E-commerce Operations

• Manage end-to-end online product operations across all major e-commerce platforms (Amazon, Noon, Carrefour, and the company website).
• Develop and execute strategies to enhance online visibility, conversion rates, and overall sales.
• Analyze platform algorithms, traffic patterns, and consumer behavior to optimize listings and campaigns.

2. Content & Merchandising Management

• Oversee the creation and optimization of product content, ensuring high-quality images, SEO-friendly descriptions, and accurate product data.
• Plan and manage online merchandising layouts and category arrangements to improve user experience and product discoverability.
• Ensure product content adheres to brand standards and marketing guidelines.

3. Promotion & Campaign Strategy

• Collaborate with the marketing team to design, implement, and monitor digital campaigns and promotional activities.
• Plan seasonal offers, bundle deals, and pricing strategies to maximize sales performance.
• Track and analyze campaign outcomes, providing actionable insights and recommendations to the Team Leader.

4. Performance Analytics & Reporting

• Prepare detailed reports on sales, conversion rates, ROI, and inventory movement.
• Identify underperforming SKUs and propose corrective actions to improve profitability.
• Monitor competitor pricing, product trends, and category performance to support strategic decision-making.

5. Coordination & Team Support

• Guide and support E-commerce Assistants in executing daily operational tasks and maintaining platform accuracy.
• Coordinate with warehouse, logistics, and finance teams to ensure timely order processing and fulfillment.
• Communicate performance updates, insights, and operational challenges to the Team Leader.