EDI & Operations Specialist (EDI 204 – Logistics)

FIH Consultancy is an operations and GTM consultancy helping international clients streamline their processes, build scalable systems, and run data-driven operations. We work with SaaS, logistics, and tech-enabled companies to design workflows, implement tools, and provide ongoing ops support.

We are now hiring an in-house EDI & Operations Specialist in our Islamabad office who is comfortable working with EDI documents (especially 204) and enjoys structured, detail-oriented work in the logistics/trucking space, aligned with US Pacific hours .

You will be the go-to person for one of our logistics clients for anything related to EDI 204 load tenders and the operational data that flows from them. Your job is to:

• Understand what’s inside an EDI 204
• Validate that fields are mapped correctly into internal schemas (JSON/CSV/Sheets)
• Flag and fix inconsistencies
• Help maintain clear SOPs so the process can be repeated and scaled.

This is a hands-on, detail-heavy in-house role that sits between operations and technical teams. No coding is required, but you must be very comfortable working with structured data.

• EDI 204 Handling & QA
• Read and interpret EDI 204 Motor Carrier Load Tender documents.
• Validate that incoming 204s are correctly mapped into internal formats (JSON, CSV, Google Sheets, etc.).
• Check key fields such as customer references, site names/addresses, dates/times, equipment, weights, and codes against a rulebook or SOP.
• Identify missing, incorrect, or inconsistent data and document issues clearly.
• Data Mapping & Documentation
• Compare EDI fields to the client’s schema and mapping rules, and suggest corrections where needed.
• Help translate “business rules” into clear mapping logic that others can follow.
• Maintain and update SOPs, checklists, and QA guidelines for EDI 204 processing.
• Collaboration & Communication
• Work closely with project managers, developers, and client stakeholders (mostly US-based) to clarify edge cases and data issues.
• Document findings in a structured format (e.g., tracking changes, before/after mapping, rationale for decisions).
• Join recurring calls with the client during US Pacific business hours as needed.
• Process Improvement
• Proactively suggest ways to make validation and mapping faster and more reliable.
• Help test new automations or tooling changes related to EDI 204 handling.

• Experience & Knowledge
• Prior experience with EDI in a logistics, trucking, freight, or supply chain context.
• Comfortable with EDI 204 (Motor Carrier Load Tender) – you should know what kind of information typically lives inside a 204.
• Strong understanding of structured data formats such as JSON, CSV, Excel/Google Sheets .
• Skills
• Excellent attention to detail; able to spot discrepancies in fields and mappings.
• Strong analytical and problem-solving skills.
• Comfortable reading rulebooks/specifications and turning them into clear steps.
• Good written and spoken English; able to communicate clearly with international clients.
• Ability and willingness to work night shifts aligned with US Pacific hours from our Islamabad office.
• Tools
• Confident working with Google Sheets / Excel.
• Comfortable using collaboration tools (Slack, ClickUp/Jira/Asana, Google Workspace, etc.).

• Experience with other EDI transaction sets in logistics (e.g., 990, 214, 210, etc.).
• Background in truckload, drayage, LTL/FTL, or container logistics .
• Experience working in/with a TMS (Transportation Management System).
• Familiarity with basic API/webhook concepts or working alongside developers.

• In-house role in a growing Islamabad-based operations team serving international clients.
• Opportunity to work with international logistics and tech clients .
• A systems-first culture focused on documentation, automation, and continuous improvement.
• Competitive salary with performance-based growth opportunities.