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Employment Services Manager I (to establish a list)
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Description
HUMAN RESOURCES DEPARTMENT
EMPLOYMENT SERVICES MANAGER I
Description
The Employment Services Manager 1 class includes all positions whose duties are to perform and support the application and execution of established policies, procedures and processes. ?The Employment Services Manager 1 must have a detailed understanding of the knowledge, and theory of Human Resources and Relationship Management. ?Human Resources Assistants and Employee Services Consultants in a lower series report through this position.
Examples of Duties
- Answers questions as a knowledgeable resource in one or more HR functional areas.
- Assists with training newer professional and technical staff.
- Assist with the development of employee engagement initiatives through data analysis, consultation, and action planning to drive organizational effectiveness.
- Assists with creating and establishing HR best practices regarding onboarding strategies, talent retention, and absence management programs.
- Collaborates with internal and external key stakeholders to develop and implement change management initiatives, and human resources policies and programs in support of city-wide initiatives.
- Conceptualizes and develops HR strategies, processes and procedures to increase customer service efficiencies.
- Develops a good working knowledge of assigned business areas and the operating processes and procedures within the City.
- Develops goals, objectives and performance metrics.
- Develops, recommends, and implements personnel policies, procedures, and programs consistent with city, state, and federal laws and regulations.
- Interprets city policies, procedures, collective bargaining agreements, laws, and regulations that affect business areas.
- Investigates employee relations and workplace concerns related to workplace violence, discrimination and harassment to ensure fair, consistent and equitable treatment of employees.
- Manages assigned special projects and programs.
- Proactively develops solutions; facilitates problem solving among different individuals/groups to reach effective outcomes.
- Provides human resources consultation and support services including, but not limited to employee relations, position management, employee engagement, and employee development.
- Provides interpretation, guidance and training in the application of city rules and regulations as they apply to employee relations and human resource policies.
- Serves as a liaison between the Human Resources Department and assigned customers by communicating and facilitating Human Resources needs.
- Works independently to define and meet customer needs, facilitating innovation and exploration of non-traditional ideas.
Minimum Qualifications
Education
Bachelor's degree with major in human resources, business, management, organizational development, or Human Resources.
Experience
Employment Services Manager 1 – Significantly advanced levels of responsibility and four plus (4+) years of human resources experience in any combination of the following components: compensation, recruitment/staffing, benefits, HRIS experience, employee Resource, training and development, and organizational development.
Equivalency
Equivalent combinations of education and experience may be substituted to meet the education and experience requirement of this position
Supplemental Information
Evaluation Plan
- Interview: 70%
- Evaluation of Training, Experience & Personal Qualifications: 30%
- Total of Interview and Evaluation T.E.P: 100%
- Veteran Points: 0 – 15 points
- Detroit Residency Credit: 15 points
License / Certificates
May be required to periodically participate in continuing education opportunities in related professional development categories.?
Designations from the Society of Human Resources Management, International Personnel Management Association – HRHRCI
- SHRM-CP/SCP PHR/SPHR Certification preferred.
HEALTH
- Medical - Eligible for hospital, surgical, and prescription drug benefits.
- Dental
- Vision
- Life Insurance - Optional group insurance available to employee and their family. The City pays 60% of premium for first $12,500 of employee life insurance. Employee may purchase, at own expense, life insurance for spouse and each dependent.
- Long-Term Disability Insurance (Income Protection Plan) - The City offers disability insurance through payroll deductions for persons who become disabled and who are not yet eligible for a service retirement.
- Sick Leave
- Vacation
- Holidays
The City also has the following paid and unpaid leaves; funeral leave, Family and Medical Leave, jury duty, military duty leave, unpaid personal leave,
RETIREMENT BENEFITS
City Employees Retirement System
As a regular City employee you automatically become a member of the General Retirement System. This entitles you to a retirement allowance after:
- Completion of thirty (30) years of service;
- At age sixty (60) if you have at least ten (10) years of service, or
- At age sixty-five (65) with eight (8) years of service.
- In the event of disability, other eligibility rules apply);
- An early, actuarially reduced, retirement is offered after you have attained at least twenty-five (25) years of service;
- Employees are vested after ten (10) years of service, regardless of age.
ADVANCEMENT OPPORTUNITIES - Employees have many opportunities for growth and career advancement throughout all City departments and divisions.
Have a successful career with the City of Detroit. Always remember that you are a part of a team with a common Vision of delivering excellent service to the citizens of the City of Detroit.
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