English speaker Customer handler

About the Role:

We’re looking for a passionate and motivated English Customer Service Handler to join our team! In this role, you will assist customers by providing information, solving problems, and ensuring a positive experience with our company.

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Responsibilities:

• Handle incoming calls, emails, and chat inquiries in English.
• Provide accurate information about products and services.
• Resolve customer complaints efficiently and professionally.
• Follow up on customer requests to ensure satisfaction.
• Record all customer interactions in the system.
• Collaborate with other departments to improve the customer experience.

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Requirements:

• Excellent command of spoken and written English.
• Strong communication and problem-solving skills.
• Previous experience in customer service is a plus .
• Okay with rotational shifts.
• Basic computer and typing skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Positive attitude and team spirit.

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Benefits:

• Competitive salary
• Social insurance
• Medical insurance
• 24/7 Transportation provided
• Paid training and career development opportunities.

Job Type: Full-time

Pay: Up to E£21,800.00 per month

Application Question(s):

• Are you ready for immediate hire?
• What is your nationality?

Education:

• Bachelor's (Required)

Experience:

• customer service: 1 year (Required)

Language:

• English fluently (Required)

Location:

• Cairo (Required)