Entertainment Technical Team Leader

Role Scope

Area(s) of Responsibility

Key Activities

Team Leadership:

• Supervise and mentor a team of technical support specialists.

• Allocate tasks and set performance goals for team members.

• Conduct regular performance evaluations and provide constructive feedback.

• Ensure Safety is implemented.
  

Technical Support:

• Oversee the setup, operation, and maintenance of one of the following: Audio, Video, Lighting, AV Networks or Technical Operations.

• Troubleshoot technical issues in real-time, ensuring minimal disruption to live show & events and the daily operation.

• Collaborate with production and sales teams to meet technical requirements to ensure smooth operations of the park and shows and events under the management of Entertainment Technical.

• Able to handle challenging tasks.
  

Resource Management:

• Ensuring that preventative maintenance is done In line with the maintenance management system
• Coordinate with vendors and suppliers whilst following company guidelines
• Optimize resource allocation to maximize efficiency when setting up and running shows and events or the daily operation.
  

Quality Assurance :

• Implement and enforce best practices for equipment setup, operation, and safety.

• Conduct quality checks to maintain high standards of audiovisual and technical production quality.

• Stay up to date with industry trends and technological advancements to enhance entertainment offerings and experiences.
  

Documentation and Reporting:

Collaboration:

• Work closely with Stage Managers, Directors, and creative teams to understand technical requirements and provide solutions.
Foster a collaborative and innovative environment within the Entertainment Technical support team.

Qualifications, Experience and Skills

Education and Qualifications

Essential:

• Engineering or College diploma or equivalent

Desirable:

• Technical training or certification in Audiovisual Technology, Electrical Engineering, Information Technology , Electronics, or related field Highly preferred.

• Certification in Qsys, Extron, Dante, Medialon, Christie projectors
  

Years of Experience

Essential:

• Minimum 3 years’ experience in Audio Video Lighting, Show control & network Maintenance and operation.

• 1+ years’ Experience in installation of AVL systems including show control and network.
  

Desirable:

• Previous experience in working within the amusement park industry is an advantage.

• Time served working on live shows and events
  

Knowledge, Languages and Skills

Essential:

• The knowledge of operating of Entertainment shows systems and show control systems are a must.

• Keen interest in technology. Familiar with latest technologies and implementation. ·

• Proven ability in troubleshooting.

• Problem solving skills.

• Able to adhere to strict timelines.

• Clear understanding of both written and spoken English.

• Computer skills.

• Ability to understand one line drawings and schematics.

• Able to spend long hours standing if required.

• Possess a firm knowledge of installation tools and have the ability to use them.

• Ability to lift at least 25 kg.

• Ability to manage a large team of 30.
  

Desirable:

• Operated audio and lighting systems for live entertainment.

• Component repairs of audio, lighting, and video equipment.

• People person who works well alone and as part of a larger team.
• Self-motivated and wants to get the job done.
• Knowledge of show, automation, and digital signal processing is an advantage.

• Has system integration and design knowledge.