ERP & Application Administrator

UEGENT HIRING !!!!

Send CVs through email: career@headwayms.com

• Administer the company’s ERP system such as users, roles, permissions.
• Configure workflows, forms, approvals, and reports.
• Monitor ERP performance and resolve system errors.
• Train staff on ERP usage and best practices.
• Coordinate with ERP providers for technical support or customization.
• Manage company apps -maintenance app, CRM, HR app, POS, or any internal software
• Manage all company applications such as Zoho, Tally, CRM, HR systems, mobile apps, POS, or any internal/external software.
• Perform periodic updates, backups, and basic system maintenance.
• Troubleshoot software-related issues and provide timely user support.
• Perform regular updates, backups, and security checks.
• Troubleshoot software issues and provide user support.
• Test new features or modules before deployment to the operations team.
• Support and assist with any new software implementation or upgrade in the organization.
• Handle integrations between ERP, CRM, and other company apps.
• Test new features before launching to operations.
• Assist employees with system access, login issues, and general usage.
• Prepare user guides or quick training materials.
• Ensure all staff follow correct processes inside the ERP/app systems.
• Ensure data accuracy, consistency, and security across systems.
• Generate operational and management reports when needed.
• Support departments with custom dashboards or analytics.
• Communicate with ERP/app developers for fixes, updates, or new requirements.
• Manage software licenses, subscriptions, and renewals.
• Support basic IT tasks when needed -reset passwords, email setup, etc.

Job requirements:

• Bachelor's Degree in IT, Computer Science, MIS, or related field.
• Minimum 1–3 years’ experience in ERP or application administration.
• Experience with Zoho, Tally, CRM systems, Dynamics, Oracle NetSuite or similar platforms.
• Understanding of system workflows, integrations, and data structures.
• Strong analytical, problem-solving, and communication skills.
• Ability to train and support non-technical users.
• Attention to detail and high level of responsibility.
• Basic knowledge of databases, cloud systems, and integrations.
• Strong problem-solving and analytical skills.
• Good communication and training ability.
• Basic IT knowledge is a plus -network, hardware, security.
• Must know English, Hindi, Arabic and Tagalog

Job Type: Full-time

Education:

• Bachelor's (Required)

Language:

• English (Required)

Location:

• Abu Dhabi (Required)