ERP Software QA and Support

Job Responsibilities

· Develop comprehensive test plans, test cases, and test scripts based on software requirements and specifications.

· Analyze business requirements and functional specifications to ensure test coverage.

· Identify test scenarios including functional, regression, integration, system, and user acceptance testing (UAT).

· Execute manual and automated test cases on different environments and platforms.

· Detect, document, and track software defects using bug tracking tools.

· Collaborate with developers and product owners to reproduce, investigate, and resolve issues.

· Participate in review sessions to provide feedback on requirements, specifications, and designs.

· Suggest improvements in testing processes and best practices.

· Ensure software meets quality standards, performance criteria, and complies with relevant regulations.

· Design and maintain automated test scripts using tools like Selenium, JUnit, TestNG, or similar.

· Support continuous integration by integrating automated tests in CI/CD pipelines.

· Work closely with cross-functional teams including developers, business analysts, and product managers.

· Communicate test progress, results, and risks to stakeholders.

· Assist in user training and support during the rollout of new software releases.

Job Requirements:

· Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.

· Relevant certifications (e.g., ISTQB, Certified Software Tester, or Agile Testing certifications) are a plus.

· 4+ years of hands-on experience in software testing, QA analysis, or quality assurance engineering.

· Experience testing web, mobile, or desktop applications.

· Familiarity with both manual and automated testing practices.

· Proficiency in one or more tools such as: Selenium, Postman (API testing), JIRA / Bugzilla / TestRail, JUnit, TestNG, JMeter / LoadRunner (for performance testing).

· Strong understanding of: SDLC (Software Development Life Cycle), STLC (Software Testing Life Cycle), Bug life cycle, Agile/Scrum or Waterfall methodologies.

· Experience with different types of testing: Functional testing, Regression testing, Integration testing, System testing, User Acceptance Testing (UAT), Smoke/Sanity testing.

· Knowledge of scripting languages (Python, JavaScript, Java) is a plus.

· Ability to write and execute basic SQL queries for data validation.

· Understanding of API testing, web services, and tools like Swagger.

· Strong analytical thinking and attention to detail.

· Excellent problem-solving skills and the ability to troubleshoot software issues effectively.

· Good written and verbal communication skills to document test cases, bugs, and communicate with stakeholders.

· Team player with a collaborative mindset.

· Ability to work under pressure and manage multiple tasks.

Self-motivated with a proactive approach to identifying and resolving issues.

Job Type: Full-time