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Executive Operations -Facilities Management
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- Formulating strategy, improving performance, procuring material and resources and securing compliance.
- Responsible for total facility management services including housekeeping, MEP and building services, concierge and administration.
- Managing all technical and non-technical outsourced service contracts and Company personnel, including inspections and quality management of service delivery – this includes all Engineering / Housekeeping functions/ Administration.
- Ensuring an adequate supply of materials and service for the proper operation of the buildings and enter supply and service contracts
- Routinely inspect all contracted services to ensure performance measures are being maintained.
- Train subordinates in all aspects of the technical and non- technical services.
- Report any incidents within the time frame as set in the escalation matrix.
- Identifying and Sourcing Spares & Consumables for all equipment’s and maintaining optimum inventory
- Preparing Breakdown analysis reports and review with Sub-Ordinates.
- Champion the implementation and support the use of CAFM on every contract and use it to report proactive and reactive performance.
- To manage excellent relationships with clients, our suppliers and other partners.
- To lead the development and retention of staff; always challenging levels of resource to improve efficiency and improve profitability.
- Support the development of business wide FM initiatives including contract renewals and cost reduction strategies.
- Establish and maintain the PPM schedule, Training Plan, Succession Plan and all associated Health and Safety documentation for every contract.
- Operates independently within working parameters set by General Manager.
- Establishes and maintains contract specific relationships and ensure customer expectations are managed.
- Manages contract related Health and Safety policy and standards.
- Determines contract specific priorities and makes decisions
- Accountable for financial performance and risk management of their respective contract.
- Work within predetermined budgetary guidelines given by General Manager at contract level.
- Responsible for compliance to relevant Corporate Governance standards
- Ensuring compliance with LFM financial policy and standards
- Promotes innovative ways to add value and reduce costs within the team
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