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Key Responsibilities

1. Operations & Maintenance

  • Oversee the daily operation and preventive maintenance of all MEP systems, HVAC, lifts, firefighting, and other essential equipment within the community.
  • Conduct routine inspections of common areas and facilities to ensure systems are functioning effectively.
  • Troubleshoot technical issues and coordinate with contractors for corrective action.
  • Monitor utility consumption (electricity, water, chilled water, etc.) and recommend efficiency improvements.

2. Contractor & Vendor Management

  • Supervise service providers and ensure work is performed in line with contractual obligations and safety standards.
  • Review and verify maintenance reports, checklists, and PPM schedules.
  • Participate in vendor performance evaluations and assist in tender evaluations and technical comparisons.

3. Compliance & Safety

  • Ensure compliance with Dubai Civil Defence (DCD), RERA, and Municipality requirements.
  • Maintain up-to-date records of statutory inspections, testing, and certifications.
  • Ensure safety protocols, risk assessments, and emergency preparedness measures are implemented and maintained.

4. Asset Management

  • Maintain an updated asset register and oversee lifecycle planning for equipment replacement and upgrades.
  • Recommend capital improvements and provide technical input for annual budgeting.
  • Support condition surveys and prepare technical reports for the Owners Association.

5. Coordination & Reporting

  • Coordinate with the Community Manager, OA Board, and FM service providers on maintenance planning and issue resolution.
  • Prepare periodic reports on maintenance performance, technical issues, and project status.
  • Support community communication by explaining maintenance works and technical updates in a clear and professional manner.

Qualifications & Experience

  • Bachelor’s Degree in Mechanical, Electrical, or Civil Engineering (or equivalent).
  • Minimum 3–5 years of experience in Facilities Management or Building Operations, preferably in Owner Association / Strata environments.
  • Strong understanding of MEP systems, BMS, and energy management.
  • Familiarity with RERA guidelines, DCD regulations, and local authority standards.
  • Proficient in MS Office, CAFM systems, and technical reporting.

Key Skills & Attributes

  • Strong technical and analytical problem-solving skills.
  • Excellent communication and coordination abilities.
  • High attention to detail and safety awareness.
  • Ability to manage multiple stakeholders and service providers.
  • Proactive and customer-focused approach.

Additional Preferred Certifications

  • Certified Facilities Manager (CFM) or equivalent credential.
  • Fire & Life Safety Certification (DCD approved).
  • Health & Safety training (NEBOSH / IOSH).

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