Financial Operations Specialist

PURPOSE OF THE JOB:

We are looking for a Financial Operations Specialist to join Salla’s Controllership Department, reporting directly to the Accounting Manager. This role focuses on managing cross-department financial operations, ensuring smooth coordination between controllership,

operations, and other business units, and resolving manual or exceptional financial cases efficiently and accurately. The ideal candidate has a strong accounting background, excellent communication skills, and the ability to collaborate across teams to ensure financial accuracy, compliance, and process improvement.

ACCOUNTANT RESPONSIBLITIES

• Handle e-payment transfers ensuring accuracy, proper authorization and timely processing.
• Manage financial shipping operations that require manual action including weight corrections and COD settlements.
• Act as the primary point of contact for Jira requests directed to the Controllership Department reviewing, assigning and following up until full resolution.
• Monitor and follow up on merchants’ activations with the responsible team to ensure timely and accurate execution.
• Coordinate interdepartmental financial operations ensuring proper alignment between controllership, operations and product teams.
• Support in reconciling and validating financial data related to merchants, shipping and payment activities.
• Maintain accurate documentation and ensure compliance with internal financial controls and procedures.
• Identify process gaps and recommend improvements to enhance accuracy and efficiency.
• Prepare periodic reports summarizing financial and operational activities under the role.

Requirements

• Bachelor’s degree in Accounting, Finance, or a related field.
• 3 - 5 years of experience in accounting or financial operations.
• Strong proficiency in Microsoft Excel including formulas, pivots, and data validation.
• Solid understanding of accounting principles and financial workflows.
• Excellent communication and coordination skills across departments.
• Strong problem-solving and organizational abilities with great attention to detail.
• Good command of English both written and verbal.
• Ability to work on-site full-time at the Makkah office.

Preferred Skills

• Experience with Jira or other ticketing/issue-tracking systems.
• Familiarity with ERP systems (e.g., Oracle NetSuite or similar).
• Exposure to e-commerce or SaaS financial operations is a plus.
• Ability to work in a fast-paced, cross-functional environment.