Franchise Hotel - Human Resources Generalist

[aboutus]

Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels. The HR & Employee Relations Coordinator supports the Human Resources Department by ensuring smooth execution of HR operations, employee engagement, and welfare activities. This role plays a key part in maintaining positive employee relations, handling administrative tasks, and assisting in the implementation of HR policies and programs that promote a healthy and productive work environment.

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1. Employee Relations:

Promote open communication and positive employee relations across all departments.

• Assist in organizing employee welfare and engagement programs such as recognition events, wellness activities, and cultural celebrations.

2. HR Administration:

• Maintain accurate employee records, personal files, and HR databases.

• Prepare HR-related correspondence such as warning letters, memos, and announcements.

• Assist with the preparation and processing of employee requests such as NOCs, salary certificates, and employment verification letters.

• Support in payroll preparation by providing necessary HR inputs (attendance, leave records, etc.).

3. Onboarding:

• Prepare onboarding kits and assist in new hire orientation programs.

• Ensure all joining formalities are completed and employee files are updated accordingly.

4. Employee Engagement & Communication:

• Assist in planning and executing employee engagement initiatives, staff events, and recognition programs.

• Maintain effective internal communication channels between HR and all departments.

• Conduct employee satisfaction surveys and assist in follow-up actions.

5. HR Compliance:

• Ensure compliance with company policies, labor laws, and regulations.

• Maintain confidentiality of employee information and HR documentation.

• Support in audits and inspections related to HR documentation and compliance.

[requirements]

• Bachelor s degree in Human Resources, Business Administration, or related field.

• Minimum 1 3 years of experience in HR or employee relations, preferably in the hospitality industry.

• Strong interpersonal and communication skills.

• Excellent organizational and administrative abilities.

• Proficient in MS Office applications (Excel, Word, PowerPoint).

• Ability to handle sensitive and confidential information with discretion.

• Positive attitude, approachable, and team oriented.

• Employee Relations Management

• Communication & Interpersonal Skills

• Time Management

• Problem Solving

• Attention to Detail

• Team Collaboration