Freight Broker (Logistics/Transportation) 3 yrs Experience

MW Logistics, LLC.

Logistics Broker / Carrier Sales Opportunity

Founded in 2001, MW Logistics is a non-asset 3PL that designs logistic and transportation solutions for businesses by working with asset-based partners to secure shipping capacity and services across multiple transportation modes, including over the road, rail, and bulk/tanker options. With access to large quantities of shipping capacity and a commitment to customer service, MWL has been able to gain the business of recognized brands from across the country. Proctor and Gamble was the first major corporate client of MWL — a relationship that started with the Company’s inception in 2001. Since then, MWL has proven to be an exceptional logistics solution for major brands like Clorox, Coca-Cola, Walmart, Frito Lay, Pepsi, Mars Petcare, Best Buy, General Mills, and more. For Customers and Carriers our Mission is to Deliver. Period. We do this by utilizing leading industry technology, highly service-oriented human talent, and trusted asset-based partners.

Service is paramount to what we do at MW Logistics. We focus on service for our customers and carriers, and we equally value serving the community around us. MWL’s success as a logistics partner is a success for our community. Our customers and carriers empower us to fulfill our greater mission of positively impacting our local community. The MW Cares Foundation was founded to further the company’s contributions to community focused programs.

As a certified Minority Business Enterprise through the National Minority Supplier Development Council, diversity and inclusion are at the forefront of our company values.

MW Logistics is currently positioning itself for growth. We are currently seeking a Logistics Broker to join our team.

The Core responsibilities of the position include:

• Drive daily and weekly load count, revenue and margin goals for MWL
• Strategically match, negotiate, and book carriers with available freight
• Negotiate rates with carriers to maximize profits and develop long term solutions
• Develop current carrier base for consistent lane specific volumes
• Verify all carriers go through the RMIS process to confirm they are qualified to haul for MWL
• Establish and maintain carrier relationships for future capacity opportunities
• Clarify load requirements with carriers, confirming drivers have proper information to pick-up/deliver
• Meet departmental and personal profit margin goals
• Maintain carrier satisfaction and provide high quality service and work ethic while representing MWL
• Manage order entry and create orders for customers through systems, phone, and email as needed.
• Follow customer SOPs during the booking and dispatching process
• Ensure all shipments are tracked according to company policy. Quickly and proactively resolve problems that arise while load is in transit
• Provide any required reporting to management
• Exercise discretion and independent judgement with respect to handling difficult situations and provide timely escalation and/or feedback to direct supervisor regarding service failures, customer complaints, or any other matters requiring attention.
• Maintain and Monitor service levels provided to MWL customers as required
• Promote brand awareness within current/existing carrier partners
• Follow Accessorial Approval Processes when requesting Accessorials
• Performs other special projects and task as assigned (Based on business need)

Professional Qualifications and Experience:

• Bachelor’s degree in marketing, logistics, or related field preferred. Must have minimum of 2 years demonstrated broker experience.
• Working knowledge of Microsoft Office Programs (Outlook, Excel and Word)
• Working knowledge of McLeod preferred
• Excellent written and verbal skills with emphasis on professional phone and email etiquette
• Excellent interpersonal skills with ability to build positive relationships at all levels of a business (internally and externally)
• Superior organizational skills with high attention to detail
• High customer service orientation
• Team player with proven ability to excel in a team-based environment
• Possess a sense of urgency, flexibility and assertiveness
• Ability to multi-task, plan/prioritize and execute in a timely manner
• Ability to handle a fast-paced environment with rapidly changing priorities
• Quick learner with ability to receive and give clear instructions
• Demonstrates high level of professionalism, critical thinking and judgment to solve problems efficiently/effectively.

Characteristics for Success in This Role:

• Strong initiative and can work independently.
• Takes initiative to assess and improve operational efficiencies of normal work tasks.
• Excellent time management and prioritizing skills.
• Takes pride in work, exhibiting accuracy and attention to detail.
• Solution-oriented mindset.
• Ability to work in ever-changing, dynamic, fast paced environments.
• Pursues and expands knowledge of other positions and functions to broaden ability and scope and for career development

Office:

Hours: In-office – with core hours that will be scheduled between 8:00 am – 6:00pm. As a 24/7/365 operation, work hours will include afterhours, weekend, and holiday hours to meet work demands.

Reports to:

Director of Operations

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• Bachelor's (Required)

Experience:

• Carrier sales/ Freight Broker : 3 years (Required)
• Carrier rates negotiation: 3 years (Required)
• booking loads: 3 years (Required)

Ability to Commute:

• Dallas, TX 75251 (Required)

Ability to Relocate:

• Dallas, TX 75251: Relocate before starting work (Required)

Work Location: In person