Front Desk Officer

Job Description:

Imam Clinic is looking to hire Front Desk Officer for managing front-office tasks, assisting with administrative duties, and ensuring smooth operations for the organization. The vacant profile should have excellent customer service skills, a professional demeanor, and the ability to multitask efficiently.

Key Responsibilities:

• Greet and assist visitors, clients, and guests in a professional and courteous manner.
• Manage incoming phone calls, emails, and inquiries, directing them to the appropriate department or individual.
• Maintain a clean and welcoming reception area, ensuring it reflects the organization’s standards.
• Handle incoming and outgoing mail and packages, ensuring timely distribution.
• Manage office supplies, including ordering, inventory, and restocking.
• Assist with scheduling appointments, meetings, and conference room bookings.
• Provide general administrative support, including filing, data entry, and preparing documents.
• Maintain visitor logs and issue visitor badges or access cards.
• Ensure compliance with office security procedures and protocols.
• Monitor and manage access to the premises, ensuring safety and security.
• Schedule meetings and appointments for executives or staff, coordinating calendars and confirming details.
• Arrange travel and accommodation for staff, as needed.
• Act as a liaison between internal teams and external clients or vendors.
• Ensure the efficient flow of information within the office, including relaying messages and notifications.
• Handle client inquiries and provide basic information about services, products, or policies.
• Maintain and update front desk logs, files, and records.
• Ensure accurate record-keeping for visitor information, mail distribution, and other administrative tasks.
• Support the management team with day-to-day operations as needed.
• Handle office maintenance requests and coordinate with the appropriate departments for resolution.

Skills & Qualifications:

• Intermediate or bachelor
• Excellent communication and interpersonal skills with a friendly, approachable demeanor.
• Strong organizational skills, with the ability to handle multiple tasks simultaneously.
• High level of accuracy in data entry, record-keeping, and managing appointments.
• Comfortable with office software (MS Office, Google Workspace), phone systems, and basic office equipment.
• Ability to think on your feet and handle customer concerns or inquiries effectively.
• Maintain a professional appearance in line with company standards.

How to Apply:

https://imamclinic.flowhcm.com/#/jobDetails?JobPostId=ca08tNBWHRixOlYLI9Yfew%3d%3d&JobFieldId=mXtVTTVE4jZZNws00u7DLw%3d%3d&authKey=1EzTPEe1M%2fqnBXQM4rdOFZ1ezZfgoHWX6cyzKVJM0qo5pNxy9uvJySuKgCLyhida4iP43bSWaAt5L0XouA5X4A%3d%3d

- Imam Hospital is an equal opportunity employer. We encourage applications from all qualified individuals.

Job Type: Full-time

Work Location: In person