Group Sales Manager

SUMMARY: Establish Tamarack Resort as a top tier destination experience for meetings and weddings in the resort market. Promote the resort locally and regionally and increase sales and catering revenue consistently year over year. The Group Sales Manager is responsible for developing and executing a strategic sales plan to attract group bookings and ensure that group lodging, banquet, catering, and room rental revenue goals are achieved. This includes identifying and targeting potential group clients, negotiating contracts, and ensuring a seamless event or stay for groups.

EMPLOYEE EXPERIENCE
Tamarack Resort is a premier four-season destination in the heart of Idaho, offering year-round adventure, upscale lodging, dining, spa services, and a vibrant resort village. We pride ourselves on exceptional guest experiences, mountain-modern hospitality, and commitment to operational excellence.

Working at Tamarack is an incredibly rewarding and magical experience. Not only will you be working in a beautiful mountain environment, but you will also receive amazing employee perks like a season pass for you and your family, resort discounts, free childcare and more!

Tamarack Resort offers a comprehensive benefits package including free childcare, season passes, employee housing in our brand-new housing units, resort discounts, 401k, health, dental, vision, life insurance, and more! We are passionate about guest service and delivering memorable experiences to all who enjoy Tamarack.

RESPONSIBILITIES: other duties may be assigned.

• Cultivate lasting relationships with customers to increase loyalty and increase revenues.
• Actively solicit business across a variety of segments to generate sales & catering business.
• Develop tactical sales initiatives to support overall sales plans, strategies, and programs.
• Draft detailed sales reports and assess costs, competition, and supply and demand to identify selling strategies.
• Prepare and present proposals, contracts, and pricing packages to potential clients.
• Negotiate terms, including room rates, event space, catering, and other services.
• Create tools to accurately forecast sales and catering revenue.
• Develop sales strategies to focus on need, periods such as midweek and off-peak season.
• Establish business review guidelines to maximize revenue.
• Create awareness of Tamarack through direct customer selling in conjunction with existing marketing efforts,
• Promote resort as a destination experience,
• Assist in the approach to branding and marketing for all deliverable private event products & services.
• Effectively procure and maintain relationships that will generate future resort event interest.
• Ensure consistent excellence through maintaining established standards with respect to service and presentation.
• Assess and anticipate guest needs in a professional manner ahead of time.
• Assist management, service, and sales teams whenever necessary.

QUALIFICATIONS
To perform this job satisfactorily, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Minimum of 5 years in resort or hospitality industry as a sales leader.
• Proficiency in sales software, POS systems, and Microsoft Office Suite
• Must be knowledgeable in alcoholic beverage control laws and safe food handling.
• Excellent organizational and time management skills.
• Ability to work effectively in a team and independently.

CERTIFICATES, LICENSES, REGISTRATIONS
Requires possession of valid Class C Driver License with a driving record meeting the minimum standards required by the resort insurance carrier.

• Current Cardiopulmonary Resuscitation (CPR) and First Aid certifications recommended.
• Safe Food Handling certification required.
• Manager Safe Food Handling certification recommended.

LANGUAGE SKILLS
Ability to read, analyze, and interpret financial reports, and legal documents. Ability to respond to common inquiries or complaints from clients, homeowners, or members of the business community. Ability to write Prepare and present proposals, contracts, and pricing packages to potential clients Ability to effectively present information to resort management, clients, and public groups.

MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Collaborate with resort management to set sales targets, budgets, and pricing strategies. Monitor expenses related to group sales efforts and ensured profitability. Maximize revenue through upselling and cross-selling resort amenities and services.

REASONING ABILITY
Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Collaborate with various resort departments, including banquet, catering, and event planning teams, to ensure successful group events. Oversee the coordination of group activities, including logistics, room allocations, and special requests.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, walk, reach with hands and arms, and taste or smell. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.