Guardianship Case Navigator - Non-Merit

Regular Schedule: 35 hours per week.

A full-time, non-merit vacancy, with full County benefits, exists in the Circuit Court of Baltimore County.

This job announcement may close at any time with little or no notice. Applicants are advised to apply promptly.

Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring in this class may be filled from the list of eligible applicants.

All interested candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and/or reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You must attach your transcript(s) or license(s) to your application.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application. Unofficial copies are accepted.

Examples of Duties

Under the supervision and direction of the Guardianship Case Manager, the Guardianship Case Navigator works collaboratively with Trust Clerks to ensure cases are processed through the Court efficiently pursuant to the standards established in the Guardianship Differentiated Case Management Plan. The Guardianship Case Navigator assists attorneys and unrepresented parties to navigate the judicial processes involved in a guardianship proceeding. Additionally, the position provides administrative support to the management of guardianship programs and supports the development of new initiatives.

Essential Job Duties

• Reviews filings to guardianship cases, making recommendations to the judge(s) as appropriate.

• Drafts letters, orders, notices, and related material as directed.

• Contacts parties to schedule hearings in matters that fall outside of Central Assignment’s scheduling responsibilities.

• Supports prospective and appointed guardians in person and virtually to navigate the judicial system by providing appropriate Court forms, referrals for support services.

• Handles in-person referrals from the Access to Justice Resource Center. Acts as intermediary in contacts and communications with community stakeholders.

• Co-Hosts Zoom for Government remote hearings for Judges on the Guardianship Bench.

• Provides back-up assistance to the Legal Technicians and access to Justice Administrator.

• Performs other assigned duties or tasks as required.

Qualifications

Bachelor's degree, plus one year of experience in a legal setting
Or
Associate's degree, plus two years of experience in a legal setting
Or
Combination of four years of relevant education and experience in a legal setting.

Preferred Qualifications:

• Spanish-speaking individuals
• Bachelor’s degree in legal studies or similar field and at least two years of experience working for a lawyer, law firm, a court or a public or non-profit organization
• One year of experience working in guardianship or family law.

• Knowledge of applicable legal terminology.
• Basic knowledge of court procedures, particularly in guardianship and family law.
• Familiarity with office practices and computer applications, including Microsoft Office.
• Excellent interpersonal skills for building rapport with the public.
• Strong communication skills, both verbal and written, to convey information clearly.
• Customer service skills to effectively address inquiries and resolve issues.
• Organizational skills to manage tasks, documents, and deadlines efficiently.
• Basic office and computer skills, including proficiency in Microsoft Office programs (Word, Excel, Outlook, etc.).
• Ability to work independently with minimal supervision.
• Ability to interact professionally and courteously with diverse individuals in public-facing situations.
• Ability to prioritize tasks and maintain accuracy in a fast-paced environment.

Conditions of Employment

This position is a non-merit unclassified position with the Circuit Court for Baltimore County and subject to the personnel policies and procedures of the Court. This position is part of the Court’s Family Division, which is grant funded by a grant from the Maryland Administrative Office of the Courts.

Physical and Environmental Conditions
The work of this classification is essentially sedentary, but may include occasional moving around the building, lifting of boxes, or other limited physical activities.

Employment Background Investigation
Applicants selected for employment with Baltimore County must successfully complete an employment investigation, including, but not limited to criminal background, education, and fingerprinting checks.

Employment Benefits for Non-Merit or Non-Classified, Part-Time Employees

Baltimore County General Government offers the following benefits to part-time, non-merit or non-classified employees. New employees are eligible for benefits upon hire, unless noted otherwise.

Equal Opportunity Employer
Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.

Smoke free workplace
All Baltimore County offices are smoke free.

Drug free workplace
Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.

Employee Assistance Program
Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.

Health Insurance
In order to qualify for health insurance benefits (medical, prescription, dental and vision insurance), part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.

Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:

Medical, Prescription, Dental and Vision insurance.

Flexible Spending Accounts
Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.

Life Insurance
In order to qualify for life insurance benefits, part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.

Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.

Retirement
Employees are required to participate in the Baltimore County Employees' Retirement System, with very limited exceptions.

Paid Leave
Sick Leave - Monthly sick leave earnings prorated based on the number of hours worked per week. No maximum on accrual. Accrued balance can be applied toward service credit at retirement.

Vacation Leave - Monthly vacation leave earnings prorated based on the number of hours worked per week. Earnings increase after five, ten and fifteen years of service generally.

Holidays - Part-time 30 to 39 hour non-merit or non-classified employees will generally be paid for ten holidays per calendar year. Other part-time, non-merit or non-classified employees working 29 hours per week or less will receive two paid holidays per calendar year. These holidays are the Christmas holiday and the Independence Day holiday.

Bereavement Leave
Jury Leave
Military Leave

Baltimore County Employees Federal Credit Union
Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.

Direct Deposit
Payroll through direct deposit to the financial institution selected by employee is required.

Deferred Compensation
Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.