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Guest Service Associate

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  • Welcome guests with a warm and friendly demeanor, creating a positive first impression that sets the tone for their experience.
  • Efficiently manage check-in and check-out processes, ensuring all guest requests are handled swiftly and accurately.
  • Provide detailed information about hotel services, local attractions, and amenities, enhancing the guest's overall experience.
  • Resolve guest inquiries or complaints promptly, demonstrating problem-solving skills and a commitment to customer satisfaction.

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