Gv&E - Business Analyst

Mission Objectives ? The Business Analyst supports the Department of Treasury, Office of the Comptroller of the Currency (OCC) and bureaus by translating needs into actionable process and data improvements. The role facilitates workshops, maps as-is and to-be processes, and defines KPIs tied to mission outcomes. It builds dashboards and automations with Power BI, Excel, SharePoint, Power Platform, or ServiceNow. By optimizing workflows and reporting, it strengthens governance, reduces cost and risk, and accelerates modernization.

• Elicit needs via interviews and workshops. Produce as-is/to-be models.
• Map requirements to objectives. Create process maps using BPMN or Visio.
• Maintain SOPs, KBAs, wikis, and collaboration sites (SharePoint).
• Configure forms and workflows to automate processes (Power Platform).
• Produce dashboards and briefings (Excel, Power BI, PowerPoint).
• Ensure 508 compliance for all artifacts.
• Provide clear, concise documentation, positioned for decision making.
• Data-driven recommendations