Head Hostess Ossiano

Job Description

Head Hostess Ossiano Atlantis The Palm Dubai, UAEbr>

Key Responsibilities

• Welcome and greet guests warmly upon arrival, creating an inviting and sophisticated first impression.
• Manage restaurant reservations, seating charts, and guest waiting lists efficiently to ensure smooth service operations.
• Communicate guest preferences, VIP details, and special requests to the service and kitchen teams.
• Lead and train the hostess team, maintaining exceptional service standards and guest engagement.
• Maintain accurate records of reservations, cancellations, and no-shows using the restaurant management system.
• Coordinate closely with managers and servers to optimize table turnover while preserving a seamless guest experience.
• Handle guest inquiries and feedback professionally, ensuring prompt resolution and satisfaction.
• Support event setups, private dining arrangements, and promotional initiatives as needed.
• Uphold Atlantis and Ossiano s brand standards in grooming, etiquette, and guest relations.

Skills Set

• Front-of-House Management
• Luxury Guest Relations
• Reservation System Proficiency
• Team Leadership and Training
• Service Coordination
• Complaint Handling and Guest Recovery

Why Join Us

• Competitive, tax-free salary and performance-based incentives.
• Health insurance, annual flights, and life insurance coverage.
• Exclusive dining and accommodation discounts at all Kerzner International properties.
• Career development opportunities supported by world-class training and mentorship.
• Be part of Ossiano s award-winning team, delivering unforgettable experiences in Dubai s premier fine-dining destination.