Head of Quality Assurance

Key Responsibilities

1. Quality Strategy & Leadership

• Develop and execute the overall QA strategy for grocery, fresh food, and FMCG categories.
• Lead and mentor the QA team across stores, warehouses, and supplier locations.
• Implement risk-based quality frameworks and ensure alignment with company goals.

2. Food Safety & Compliance

• Ensure full compliance with national food safety regulations, ISO standards, HACCP, and internal SOPs.
• Oversee inspections, audits, and certifications across supply chain operations.
• Manage corrective and preventive action plans (CAPA).

3. Supplier Quality Management

• Evaluate, onboard, and monitor suppliers for compliance with quality and safety standards.
• Conduct supplier audits and review product specifications, testing reports, and quality documentation.
• Collaborate with procurement to improve supplier performance.

4. Store & Warehouse Quality Oversight

• Ensure products meet quality guidelines related to storage, temperature, handling, and shelf-life.
• Implement and monitor QA checklists for stores and distribution centers.
• Lead investigations of quality complaints and product recalls.

5. Product Quality Assurance

• Develop standards for fresh produce, dairy, meat, bakery, packaged foods, and household FMCG products.
• Monitor product sampling, laboratory testing, and shelf-life evaluations.
• Lead root-cause analysis for defective or non-compliant products.

6. Continuous Improvement

• Introduce best practices for product quality, safety, and operational excellence.
• Review data analytics and trends to recommend process improvements.
• Implement training programs for store, warehouse, and supplier teams.

Required Qualifications

• Bachelor’s or Master’s degree in Food Science, Quality Management, Microbiology, or related field.
• 8–12+ years of experience in QA within grocery, FMCG, or food retail industry.
• Strong knowledge of HACCP, ISO 22000, GMP, and food regulations.
• Experience managing multi-location QA operations and audits.

Key Skills

• Strong leadership and team management.
• Excellent analytical and problem-solving skills.
• Supplier negotiation and vendor quality management.
• Strong documentation, reporting, and communication abilities.

Preferred

• Experience with large grocery chains or FMCG manufacturing.
• Certification in ISO 22000, Lead Auditor, or HACCP Practitioner.

Job Type: Full-time

Pay: Rs400,000.00 - Rs600,000.00 per month

Application Question(s):

• Are you currently working as a Head of Admin and Security?

Work Location: In person

Application Deadline: 20/01/2025