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Head - Tenancy Management
JOB_REQUIREMENTS
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Salary
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Responsibilities
Strategic Planning & Policy Implementation:
Education Qualification:
Strategic Planning & Policy Implementation:
- Develop and oversee tenancy management policies and frameworks.
- Define short-term and long-term strategies for tenancy relocation and rehabilitation.
- Collaborate with government bodies to ensure legal compliance.
- Establish KPIs for tenancy operations and drive continuous improvement.
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Identify risks in tenancy management and formulate mitigation strategies.
- Lead efforts to secure tenant buy-in for redevelopment projects.
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Develop engagement strategies to ensure tenants understand their rights and the redevelopment process.
- Build strong relationships with local committees and community leaders to support redevelopment initiatives.
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Collaborate with local government and community organizations to address resistance.
- Coordinate tenant affairs to align with project timelines and objectives.
- Facilitate discussions and negotiations between tenants and project teams.
- Develop and implement SOPs for tenant interactions during redevelopment.
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Monitor adherence to SOPs and address deviations.
- Develop strategies and assign targets to the team to manage tenant-related challenges.
- Monitor performance and re-strategize when necessary.
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Support the team in handling complex challenges to build their capability.
- Manage and resolve tenant complaints related to redevelopment.
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Conduct community meetings to address concerns and foster engagement.
- Ensure compliance with all legal regulations and redevelopment policies.
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Conduct regular audits of tenant-related processes.
- Foster a sense of community among tenants during redevelopment.
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Organize events to strengthen relationships and enhance engagement.
- Develop evacuation strategies, including relocation planning and timelines.
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Oversee rehabilitation initiatives for displaced tenants.
Education Qualification:
- Bachelor's degree in Real Estate Management, Business Administration, or related field
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Master's degree in a relevant field is preferred
- 15-20 years of experience in the real estate industry
- Demonstrated experience in tenancy management, lease agreements, and tenant relations
- Proven track record of optimizing occupancy rates and maximizing revenue
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