Hiring:Call Center Agent's (Freshers Student's)

Job Responsibilities and Duties:

Answer incoming calls and respond to customer queries.

Identify and escalate issues to supervisors

Provide service information to customers

Route calls to appropriate resources

Document all call information according to standard operating procedures

Follow up customer calls where necessary

Other duties as assigned.

Call Center Agent Qualifications and Skills:

High school diploma or equivalent.

Proficient in English.

1-2 years of experience in a call center environment.

Knowledge of customer service practices and principles.

Superior listening, verbal, and written communication skills.

Ability to handle stressful situation appropriately.

Job Types: Full-time, Part-time.

Job Types: Full-time, Part-time

Pay: Up to Rs40,000.00 per month

Application Question(s):

• Do you live near Gulshan-e-Iqbal Karachi?

Language:

• Fluent English (Required)

Work Location: In person