Hostess Dinner by Heston Blumenthal

Key Responsibilities

• Welcome and greet guests warmly upon arrival, providing a seamless and refined first impression.
• Manage reservations, guest lists, and seating arrangements in line with restaurant standards.
• Communicate wait times and accommodate special requests efficiently and courteously.
• Escort guests to their tables, ensuring comfort and satisfaction throughout the dining journey.
• Coordinate with service and kitchen teams to ensure smooth table turnover and guest flow.
• Maintain an organized and elegant reception area reflecting the brand s premium image.
• Handle guest inquiries, complaints, or feedback professionally and effectively.
• Monitor and update booking systems, ensuring accuracy and timely information flow.
• Assist in the setup and breakdown of the front-of-house area before and after service.
• Uphold Atlantis The Royal s values of excellence, warmth, and attention to detail.