HOUSEKEEPING ATTENDANT

Reports for duty punctually wearing the correct uniform and name badge at all times.

Attends the morning briefing at the beginning of the shift.

Collects the section key against signature and room report from the housekeeping office and returns them at the end of the shift.

Cleans assigned rooms thoroughly, making the necessary arrangement in guest rooms and replenishing linen and guest supplies.

Inspects all facilities, furniture and fixtures and reports any damage to the Supervisor for action and follow-up.

Delivers the clean linen according to the par stock established.

Clear dirty linens through Linen Chute from the floors.

Informs Order Taker of any missing/broken items and linen found in rooms.

Attends to the guests requests and queries courteously and promptly in the course of duty.

Delivers flowers to VIP rooms and assist with any other tasks relating to the flower shop.

Does special general cleaning in guest rooms as per housekeeping daily, weekly and monthly schedule and occupancy level.

Cleans staircases, corridors, windows and pantries on the assigned floors as and when requested

Cleans and stores all the equipment in its proper place and keep s pantries well arranged.

Pays particular attention to busy areas outside of section such as guest elevators inside and outside, ashtrays.

To provide turndown services as per the hotel standard when assigned for Turndown service.

Re-stocks the trolley & pantries for the next day.

Keeps all housekeeping areas clean and tidy.

Is present and active in the training sessions provided by the hotel.

Participates in the multi-skilling philosophy of the department.

Is aware of the company s Quality Policy, Vision, Mission Statement, Guiding Principles and Hallmarks and ensuring that these are put into practice in our daily work activities.

Is aware of and understands the Department Performance Plan.