Housekeeping Supervisor

About Savoy Sharm Group:

Savoy Sharm Group is a leading luxury hotel and resort group in Sharm El Sheikh, Egypt. With a commitment to excellence and a focus on providing exceptional service, we strive to create unforgettable experiences for our guests. As we continue to grow, we are seeking a Housekeeping Supervisor to join our team and help maintain the high standards that our guests have come to expect.

Job Overview:

As the Housekeeping Supervisor, you will be responsible for overseeing the daily operations of our housekeeping department. You will ensure that our guest rooms and public areas are clean, well-maintained, and in accordance with company standards. You will also supervise a team of housekeeping staff, providing them with guidance and support to ensure efficient and effective performance.

Key Responsibilities:

• Oversee the daily operations of the housekeeping department, including the cleaning and maintenance of guest rooms, public areas, and back-of-house areas
• Train, supervise, and motivate housekeeping staff to ensure high-quality service and adherence to company standards
• Conduct regular inspections of guest rooms and public areas to ensure cleanliness and report any maintenance issues to the appropriate department
• Coordinate with other departments, such as front desk and maintenance, to ensure timely and efficient service for guest requests and room turnovers
• Maintain inventory and order supplies for the housekeeping department, ensuring budget and cost control measures are followed
• Monitor and report on the performance of housekeeping staff, providing feedback and addressing any performance issues in a timely manner
• Promote a positive and collaborative work environment, fostering teamwork and open communication among housekeeping staff and other departments

Qualifications:

• High School Diploma or equivalent required; Bachelor's degree in Hospitality Management or related field preferred
• Minimum of 2 years of experience in a housekeeping supervisor or similar role in a hotel or resort setting
• Strong communication, leadership, and organizational skills
• Familiarity with housekeeping equipment and cleaning procedures
• Proficient in Microsoft Office and other computer applications
• Ability to work flexible hours, including evenings, weekends, and holidays as needed
• Fluent in English; knowledge of other languages is a plus

Benefits:

• Competitive salary and benefits package
• Career advancement opportunities within the Savoy Sharm Group
• Training and development programs to enhance skills and knowledge
• Discounts on hotel stays and other company services
• A supportive and inclusive work environment